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Wednesday 19 September 2018
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Topic: Patients

September 14, 2018

GP practices and A&E departments will ‘undoubtedly see’ a growing number of patients concerned over what health data means for them, a leading surgeon has predicted. 
 
Mr Richard Kerr, chair of the Royal College of Surgeons’ Commission on the Future of Surgery, has warned that the increased availability of new technologies such as wearable health devices and sensor will leave more patients alarmed over the data collected.
 

September 13, 2018

The NHS 10-year plan should focus on prevention and helping primary care to deliver it, the primary care workstream lead for the long-term plan has said.
 
Speaking at The King’s Fund Priorities for the 10-year plan event today, GP and Lancashire and South Cumbria ICS lead Amanda Doyle said that primary care is the ‘delivery arm’ of prevention.
 
She said that although the Five Year Forward View (FYFV) ‘majored’ on prevention, it was difficult to deliver on it because of the funding needed in the acute sector.

September 12, 2018

All practice staff should get vaccinated against influenza, both for their own and their patient’s health, the RCGP has said.
 
It comes as the NHS is asking all frontline staff to get their free flu jab, to achieve the highest possible level of vaccine coverage this winter and bulletproof the NHS for the coming winter.
 

September 10, 2018

The NHS Business Services Authority is launching a scanning service for GP practices to digitise old patient records.
 
The service, which comes at a cost to practices which NHSBSA would not disclose, uploads patients' Lloyd George envelopes to the practice's IT system.
 
According to NHSBSA, over a third (35%) of practices making use of the service in a pilot scheme expect to open a new consultation room with the space that has been freed up.
 

September 7, 2018

Every patient in England will have access to NHS 111 online via the NHS App from the end of this year.
 
The news, unveiled yesterday (6 September) at the Health and Care Innovation Expo, comes as NHS England has previously claimed its online 111 technology reduces the number of patients referred to a GP by a fifth when compared with telephone triage.
 

September 6, 2018

An Oxfordshire GP practice is texting its patients to encourage them get their flu vaccine from the surgery after it lost custom to local pharmacy services.
 
The text from staff at Abingdon Surgery in Abingdon, Oxfordshire reads: ‘Dear [patient]. We are now taking bookings for our autumn flu clinics. Seasonal vaccinations provide a valuable source of income for the practice, so please support your surgery.’
 

September 3, 2018

More than 4,500 patients registered at the Rosemount Medical Group (RMG) in Aberdeen could be redistributed to GP practices closer to their homes when their practice closes next year.
 
This is the preferred option that the Aberdeen City Integration Joint Board (IJB) is considering to guarantee general practice services to Rosemount Medical Group’s 4,568 patients.
 

August 16, 2018

Babylon’s GP at Hand smartphone app ‘advances equality of access to GP services’, an assessment of its impact on patients has found.
 
The equality impact assessment, carried out on behalf of NHS Hammersmith and Fulham CCG, found that the NHS app was ‘more likely to address most barriers than traditional GP services’ in 10 out of 11 protected groups.
 
It especially found the app made it easier for ‘vulnerable migrants and homeless people’ to register for NHS general practice.
 

August 16, 2018

NHS England is set to smash its target to deploy an extra 1,500 practice-based pharmacists through the GP Forward View (GPFV) programme, a GP body has predicted. 
 
Among the key commitments of the GPFV, the Government invested £31m in introducing 470 pharmacists across more than 700 practices, with an additional £112m pot of funding to see a further 1,500 pharmacists in practices over the next three years.
 

August 14, 2018

The UK introduced the General Data Protection Regulation (GDPR) on May 2018, binding big and small organisations alike to follow strict data protection principles.
 
While it’s great that the UK is implementing measures to protect its citizens’ personal data, the introduction of GDPR has created a situation in which an existing task, the processing of subject access requests (SARs), is placing additional pressure on practices by leaving them to cope with an increased number of requests that they are no longer in a position to charge for. 

August 13, 2018

NHS England has issued new guidance to help GP practices plan for the 2018/19 flu vaccination season.
 
In a letter to GP practices sent earlier this year, NHS England, the British Medical Association (BMA) and the Pharmaceutical Services Negotiating Committee (PSNC) said appropriate planning is necessary in order to offer patients protection before the beginning of the flu season – which usually starts in December.
 

August 9, 2018

Every eligible GP practice in London has successfully made the switch to the electronic prescription service (EPS), NHS Digital has said.
 
All 1,311 eligible GP practices in London now use EPS, making paper prescriptions redundant.
 
Only 18 practices in London are not using EPS as they don’t have permanently registered patients, NHS Digital said.
 

August 8, 2018

Local GP leaders have advised their practices not to register homeless patients using their surgery’s address, contrary to NHS England advice.
 
Worcestershire LMC told practices that there are 'significant reasons’ not to register a homeless patient under the practice address, including taking on the liability of passing on important secondary care letters.
 

August 6, 2018

In 2015, NHS East Berkshire Clinical Commissioning Group (CCG) launched a six-month pilot in Slough to test a new type of care programme that would help them identify those most at risk of hospital admission.
 

August 6, 2018

NHS England director of primary care Dr Arvind Madan resigned on 5 August following controversy over inflammatory online comments.
 
Dr Madan was appointed as NHS England director of primary care in October 2015 and part of his remit was to design and implement the General Practice Forward View.
 
So why did Dr Madan decide to resign? Here is a summary of his final turbulent days as NHS England's top GP.
 
The straw that broke the camel's back
 

July 30, 2018

GP practices can sign up to become ‘veteran friendly’ under a new national scheme to improve medical care and treatment for former armed service members.
 
The programme, which has been backed by NHS England and the RCGP, requires practices to offer extra support for ex-military personnel, such as undertaking dedicated training, attending armed forces healthcare meetings and assigning a veteran lead in the practice.
 

July 30, 2018

The UK has experienced the longest heatwave in 40 years and the Met Office recorded the highest temperature of 35.3°C in Faversham, Kent last Thursday. 
 
However, since then temperatures dropped to the mid 20s. But don’t be fooled, the heatwave is set to return and temperatures could reach 30°C again this week, according to the Met Office.
 

July 26, 2018

Every GP practice must have a complaints procedure in place to allow patients to vent their worries about the quality of care they receive and the state of practice facilities.
 
Most of the time, it falls to practice managers to go through those complaints and address the issues the complainants’ raise.
 

July 25, 2018

The Public Accounts Committee (PAC) is encouraging NHS England to reconsider its approach to outsourcing after contracting out primary care support services England (PCSE) to Capita was a ‘shambles’.
 

July 23, 2018

Health secretary Matt Hancock has promised a £4.5m investment towards social prescribing schemes such as gardening or arts clubs.
 
Speaking to the TimesMr Hancock said the money could be used to set up social prescribing options - such as sports clubs - or help GP practices employ staff to signpost patients to local organisations.
 

July 20, 2018

A GP practice in Lancashire was awarded a £40K grant to collect and share memories of healthcare from the last 70 years or more.
 
Lostock Hall Medical Centre in Preston was the successful bidder of a Heritage Lottery Fund (HLF) grant, through which it will explore the local history of healthcare.
 
On Saturday 21 July, practice manager David Pearson will be launching the Doctor Doctor project, through which his practice will collect patient’s stories and artefacts from the past.
 

July 19, 2018

Around 850,000 people in the UK have been diagnosed with dementia, with the number set to increase to one million by 2021, according to the Alzheimer’s Society.
 
As artificial intelligence (AI) advances, it will become easier to predict undiagnosed dementia in primary care and offer early access to treatment and support to those affected by different types of dementia.
 

July 11, 2018

Jeremy Hunt has been appointed foreign secretary, leaving his health and social care role to West Suffolk MP Matt Hancock.
 
Despite Mr Hunt’s numerous pledges to do ‘better for social care’ and ease the pressures in NHS services, many healthcare leaders will remember him as the man behind the introduction of the controversial Accountable Care Organisations (ACOs).
 
Despised or loved, Mr Hunt has shaken the healthcare world and his legacy will affect the sector for years to come.