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Tuesday 27 June 2017
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Topic: Patients

May 24, 2017
The NHS aspires to provide the safest, most effective healthcare in the world. But every year a small number of patients are harmed, sometimes fatally, in incidents that could have been prevented, Anne Ward Platt explains.

The NHS aspires to provide the safest, most effective healthcare in the world. But every year a small number of patients are harmed, sometimes fatally, in incidents that could have been prevented, Anne Ward Platt explains

May 23, 2017
See your practice praised in the next Management In Practice - enter the MIP List 2017 now!

It is valuable for practices to promote their acheivments and make them visable to patients, commissioners, and inspectors alike.

As having an effective practice manager can be one of a practice's most priceless assests, this acheivement must be shared.

Management In Practice is inviting practice managers to apply to be in the MIP List 2017, which will name the 25 best practice managers in the UK.

May 22, 2017
Over 2,000 GPs providing care for more than 3 million patients could be lost to the NHS if their status is not protected during Brexit negotiations, the Royal College of General Practitioners (RCGP) has warned.

Over 2,000 GPs providing care for more than 3 million patients could be lost to the NHS if their status is not protected during Brexit negotiations, the Royal College of General Practitioners (RCGP) has warned.

The warning is based on a new analysis released today (22 May), which shows that 3,456,481 patients could be left without a family doctor if the 2,137 GPs from the European Union are forced to leave the UK.

May 19, 2017
The Conservative Party election manifesto pledges £8bn and seven-day GP access across England by 2019 – one year earlier than their 2015 promise.

The Conservative Party election manifesto pledges £8bn and seven-day GP access across England by 2019 – one year earlier than their 2015 promise.

It also states that if re-elected, the Tories would recover the cost of treatment from people not resident in the UK by increasing the Immigration Health Surcharge.

The new fees would be £600 for migrant workers and £450 for international students.

May 17, 2017
A place of health and wellbeing, your GP Surgery needs to be a safe haven and one important factor of that is reducing the fire risk and preparing for the worst.

A place of health and wellbeing, your GP Surgery needs to be a safe haven and one important factor of that is reducing the fire risk and preparing for the worst.

Generally, NHS Property Services are your landlord, which means it is their responsibility to do the hard work. They should be carrying out risk assessments of the property and providing suitable fire detection, prevention, protection, and signage.

It is also their job to supply and maintain fire safety equipment, including fire extinguishers and fire blankets.

May 17, 2017
GP practices and other NHS services around England which were forced to close for several days following the 'cyber attack' on the NHS computer system, have now reopened.

GP practices and other NHS services around England which were forced to close for several days following the 'cyber attack' on the NHS computer system, have now reopened.

Some GP practices had to close from 12 May while staff at other NHS services also found themselves unable to work.

May 12, 2017
A major cyber attack on the NHS computer system has shut down GP practices around England.

A major cyber attack on the NHS computer system has shut down GP practices around England.

Management In Practice understands that some GP practices have had to shut down, while hospital staff found themselves unable to work.

Dr George Farrelly, a GP in East London, said his practice did not have access to patient records and could not prescribe medicines.

Dr Farrelly, who works at the Tredegar practice in Tower Hamlets, said his practice had ‘heard something might happen’ earlier in the day so had printed the appointment list.

May 11, 2017
A draft of the Labour Party's 2017 election manifesto has been leaked to the press despite the party leaders only today (11 May) meeting to finalise it ahead of its planned launch.

A draft of the Labour Party's 2017 election manifesto has been leaked to the press despite the party leaders only today (11 May) meeting to finalise it ahead of its planned launch.

The manifesto, which the party has confirmed is a genuine draft, says that a Labour government would give more than £6bn in added funding to the NHS.

The Conservative Party has called the plans 'a total shambles' which would 'unleash chaos' on Britain.

Workforce

May 9, 2017
Two practices in Norwich have come together to provide a housing and benefits advice service to patients aged over 60.

Two practices in Norwich have come together to provide a housing and benefits advice service to patients aged over 60.

The pilot scheme, introduced three years ago by Cotman Housing Association, is now being offered in practices for the first time at Lionwood Medical Practice and St Stephens Gate Medical Practice.

Trained advisors at the practices run clinics where older patients can ask questions, make an appointment or be referred to other services by their GP or nurse.

May 9, 2017
Are there any simple lessons for practices looking to improve access? Rick Stern worked with over 1,500 individual practices across England in order to find out.

Are there any simple lessons for practices looking to improve access? Rick Stern worked with over 1,500 individual practices across England in order to find out

May 8, 2017
A group of sixteen practices in the southeast have banded together to form a federation to ease pressure on their resources.

A group of sixteen practices in the southeast have banded together to form a federation to ease pressure on their resources.

The GP federation for Windsor, Ascot and Maidenhead (F-WAM), will see a group of surgeries from across the borough to share their expertise.

The federation was officially formed on 26 April after a year’s worth of preparation. The group will now have 140,000 registered patients on their list.

May 5, 2017
The Dispensing Doctor Association (DDA) has launched its 2017 general election manifesto, asking for all parties to protect rural dispensing practices.

The Dispensing Doctor Association (DDA) has launched its 2017 general election manifesto, asking for all parties to protect rural dispensing practices.

The association is calling on election candidates in each of the devolved nations to:

May 2, 2017
Virginia Patania is not a typical practice manager. Angela Sharda speaks to her about her outlook and approach.

Virginia Patania hasn’t used the title ‘practice manager’ for about a year, but instead refers to herself as a ‘transformation partner’, which she describes as ‘someone who is deeply invested in the practice’s change and transformation, but has a stake.’
Her approach is different from the conventional practice manager, but she is also keen on making a difference in her community and in general practice. Her positive approach, she says, comes from the people around her and from generating results.

April 28, 2017
A North-east London practice has complained that their level of patient care is being adversely affected by an out-of-bounds clinical room.

A North-east London practice has complained that their level of patient care is being adversely affected by an out-of-bounds clinical room.

Driver & Partners practice in Forest Gate, is seeing up to 100 fewer patients a day due to the clinical room being out of service for months, according to practice staff.

The surgery has 7,000 patients on its list and can see up to 250 individuals in one day depending on how many rooms are available.

April 13, 2017
Around two in every five GPs in the South West have said they intend to quit within the next five years, confirming primary care leaders' fears that the workforce crisis continues to worsen.

Around two in every five GPs in the South West have said they intend to quit within the next five years, confirming primary care leaders' fears that the workforce crisis continues to worsen.

April 13, 2017
Recording GP appointments could help improve patient care and provide a useful database for research and training, a study published in the British Journal of General Practice has suggested.

Recording GP appointments could help improve patient care and provide a useful database for research and training, a study published in the British Journal of General Practice has suggested.

Marcus Jepson, professor of primary care at the University of Bristol set out to create an archive of videotaped consultations and linked data based on a large sample of routine face-to-face doctor-patient consultations with consent for use in future research and training.

April 10, 2017
A GP from a single practitioner practice has been struck off the register following 22 allegations of dishonesty, insulting treatment of staff, and disrespectful references to patients and a fellow doctor.

A GP from a single practitioner practice has been struck off the register following 22 allegations of dishonesty, insulting treatment of staff, and disrespectful references to patients and a fellow doctor.

April 3, 2017
Elliott Hall Medical Centre in Middlesex is the first practice in London to be awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC).

Elliott Hall Medical Centre in Middlesex is the first practice in London to be awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC).

The practice was rated as outstanding in all areas: Safe, Effective, Caring, Responsive, and Well-led.

Ursula Gallagher, CQC deputy chief inspector for primary care in London, told Management in Practice how the practice achieved this.

Arrival

March 23, 2017
Health minister, David Mowat, who is responsible for general practice, has said that the current 7,500 GP practices in England could be compacted into just 1,500 ‘super-hubs’.

Health minister, David Mowat, who is responsible for general practice, has said that the current 7,500 GP practices in England could be compacted into just 1,500 ‘super-hubs’.

‘We are finding that it is working better’ for GP practices are made into hubs with lists of 35,000-40,000 patients, he said during a Westminster Hall debate last week, and that therefore the Government will be 'migrating over a period of time' towards that model.

March 22, 2017
The Richmond General Practice Alliance (RGPA) is using new technology to provide 12-hour, seven-day care to patients in the London borough and to give its GPs the ability to provide better care in the community.

The Richmond General Practice Alliance (RGPA) is using new technology to provide 12-hour, seven-day care to patients in the London borough and to give its GPs the ability to provide better care in the community.

RGPA is the first federation in the country to offer end-to-end ‘interoperability’ whilst supporting extended access with the use of Vision 360, which it implemented in September 2015.

March 17, 2017
Keith Taylor explains how a practice manager can ensure that taking on a new GP partner is simple and easy for the whole team.

Keith Taylor explains how a practice manager can ensure that taking on a new GP partner is simple and easy for the whole team

New partners in a GP practice will be investing substantial time, money and effort in creating a potentially lifelong relationship. But introducing a new partner can be a hectic time for practices as they juggle administration and try to maintain patient continuity. As a practice manager, how can you help to make the transition seamless?

Managing accounts

March 10, 2017
The British Medical Association (BMA) has announced that practices will be allowed to conscientiously object to taking part in the firearm licensing process in its updated guidelines.

The British Medical Association (BMA) has announced that practices will be allowed to conscientiously object to taking part in the firearm licensing process in its updated guidelines.

Practices have been charged with ensuring that firearm license holders are fit to carry arms since April 2016, which involves GP appointments, fee processing and administrative work.

February 16, 2017
Over 25% of GP appointments in one area of England will be conducted by nurses, pharmacists and other health professionals within four years under plans to relieve pressure on general practice.

Over 25% of GP appointments in one area of England will be conducted by nurses, pharmacists and other health professionals within four years under plans to relieve pressure on general practice.

This is the first time that commissioners planning to improve primary care integration to reduce GP visits have estimated exactly how many appointments they aim to avoid.

February 15, 2017
Management in Practice spoke to practice manager Sue Wilkins ahead of the merger of her two Poole practices with a combined list size of over 20,000.

Management in Practice spoke to practice manager Sue Wilkins ahead of the merger of her two Poole practices with a combined list size of over 20,000.

Parkstone Health Centre and Madeira Practice are expected to become one practice on 1 April this year once the Madeira premises and merger site is refurbished.

Q. How has the state of primary care effected this decision?