This site is intended for health professionals only
Friday 16 November 2018
Share |

Topic: Patients

November 14, 2018

The BMA has urged NHS England to end Capita’s contract for GP back office services, after it failed to deliver correspondence relating to cervical cancer screening to 47,700 women.
 
The BMA has written to NHS England chief executive Simon Stevens after becoming aware of the issue, which it said mainly relates to appointment invitations or reminder letters, but does include some screening results.
 

November 12, 2018

Data outages affect the ‘nuts and bolts’ of GP practices and the IT system in Wales needs to improve to ensure practices can assist their patients, RCGP Wales has said.
 
In response to a report on the NHS Wales Informatics Service (NWIS) published by the Welsh National Assembly’s Public Accounts Committee, RCGP Wales said the findings should ‘kickstart a process that improves digital technology in the Welsh NHS’.
 

November 12, 2018

Some GP practices have been left with ‘extraordinarily high numbers of documents to check’ following errors with the Docman system.
 
In some cases, practices were having to manually check 'in excess of a thousand' documents following the IT glitch, which was reported in August and caused documents received by practices through NHSmail to be left out from patient records.
 

November 5, 2018

GPs and frontline staff should feel ‘confident’ to remind people of their ‘responsibilities' in preventing illness, health secretary Matt Hancock said today, as he announced the Government’s long-term focus will be on stopping people becoming unwell.
 
Speaking at the International Association of National Public Health Institutes in London, Mr Hancock said he wants to see people taking ‘greater personal responsibility’ for managing their health.
 

November 1, 2018

A Swedish GP provider offering video consultations has launched its service in the NHS.
 
Forty practices in North West Surrey are now offering GP video consultations following a partnership between North West Surrey integrated care services (NICS) GP federation and LIVI, the video consultation provider.
 

October 31, 2018

GP practice staff will be protected by a new 'zero tolerance' policy aiming to reduce the number of assaults on NHS staff.
 
The measures are part of a new violence reduction strategy launched by the Department of Health and Social Care to better protect NHS staff from attacks and abuse.
 
A new zero-tolerance approach will be adopted and a partnership between the NHS, police and Crown Prosecution Service will aim to see offenders prosecuted quickly.
 

October 31, 2018

The number of patients coded as having depression has increased to almost 10%, according to new data from NHS Digital.
 
In its summary of general practice QOF activity, NHS Digital revealed that depression was the condition that saw the greatest year-on-year increase in QOF-recorded prevalence out of all QOF indicators – rising from 9.1% in 2016/17 to 9.9% in 2017/18.
 
The increase means depression is now second overall for all QOF conditions, overtaking obesity, which has a prevalence of 9.8%.
 

October 24, 2018

A petition has been launched calling for advanced healthcare practitioners (AHPs) to be able to sign fit notes (med 3 forms). 
 
The petition, started earlier this month by advanced nurse practitioner at St James's University Hospital Anna Crowther, aims for AHPs to have the authority to sign patient fit notes – to save the NHS time and improve efficiency.
 

October 23, 2018

There is a ‘substantial variety’ of health education material on offer in GP waiting rooms, and the material is often ‘outdated and poorly presented’, a new study has found.
 
Researchers from the University of Brighton analysed responses from over 500 patients, who completed a questionnaire anonymously, across 19 practices in Brighton and Hove. 
 

October 22, 2018

Commissioners in parts of England have suggested they will charge practices up to £1,800 a year to access data protection officers that are required under new laws, our sister publication Pulse has revealed.
 
Under the new General Data Protection Regulation (GDPR), which came into effect on 25 May, GPs must designate a data protection officer (DPO) to monitor compliance to the law and act as a point of contact for patients requesting access to their data.
 

October 12, 2018

Counting the birds in your garden, taking a walk on the beach, and building a bug hotel are all suggestions in a nature on prescription scheme launched in Shetland in partnership with the RSPB.

October 11, 2018

A GP practice in Redditch, West Midlands will close at the end of the year after a failure to find a provider to take over the practice, NHS Redditch and Bromsgrove CCG has announced.
 
The CCG said it did everything possible to keep Woodrow Medical Centre open, but could not find a permanent clinical provider, resulting in the decision to close the practice in December.
 
Patients have been advised to look for another practice before the end of the year.
 
Troubled practice
 

October 9, 2018

A PPG has been raising funds to help its practice buy a blood pressure monitor worth £1,000.
 
The Cromer Group Practice’s PPG, based in Cromer, Norfolk purchased the blood pressure monitor after it successfully raised the money required for it through fundraising events – including a cake sale – chair of the PPG Liz Hewett said.
 

October 8, 2018

NHS IT system provider EMIS Health has sent out a survey to 300,000 GP patients asking whether they would consider paying to see their GP more quickly.

October 8, 2018

A small number of GP practices have been selected to electronically prescribe controlled drugs (CDs) as part of a pilot scheme, NHS Digital has announced.
 
A total of 10 practices based in Yorkshire, the North West and London and using the Emis Health and Vision systems, started with the pilot on 2 October.
 
They are now able to prescribe drugs such as morphine and tramadol that it was previously not possible to send through the electronic prescription service (EPS).
 

October 5, 2018

A pilot programme in Leeds is allowing participating GP practices and clinical staff to share and view patients’ data across different IT systems amongst clinicans from different healthcare services, NHS Digital has said.
 
GP connect, an NHS Digital programme delivered by EMIS Health, gives clinical staff providing primary, secondary or community care access patients’ GP records.
 

September 19, 2018

GP practices can administer the quadrivalent (QIV) flu vaccine to patients over 65 as a 'last resort' and still be reimbursed in the usual way, the BMA has said.
 
But the guidance said practices should, in the first instance, advise patients to return for their vaccination when the aTIV vaccine is in stock or signpost them to another provider.
 

September 14, 2018

GP practices and A&E departments will ‘undoubtedly see’ a growing number of patients concerned over what health data means for them, a leading surgeon has predicted. 
 
Mr Richard Kerr, chair of the Royal College of Surgeons’ Commission on the Future of Surgery, has warned that the increased availability of new technologies such as wearable health devices and sensor will leave more patients alarmed over the data collected.
 

September 13, 2018

The NHS 10-year plan should focus on prevention and helping primary care to deliver it, the primary care workstream lead for the long-term plan has said.
 
Speaking at The King’s Fund Priorities for the 10-year plan event today, GP and Lancashire and South Cumbria ICS lead Amanda Doyle said that primary care is the ‘delivery arm’ of prevention.
 
She said that although the Five Year Forward View (FYFV) ‘majored’ on prevention, it was difficult to deliver on it because of the funding needed in the acute sector.

September 12, 2018

All practice staff should get vaccinated against influenza, both for their own and their patient’s health, the RCGP has said.
 
It comes as the NHS is asking all frontline staff to get their free flu jab, to achieve the highest possible level of vaccine coverage this winter and bulletproof the NHS for the coming winter.
 

September 10, 2018

The NHS Business Services Authority is launching a scanning service for GP practices to digitise old patient records.
 
The service, which comes at a cost to practices which NHSBSA would not disclose, uploads patients' Lloyd George envelopes to the practice's IT system.
 
According to NHSBSA, over a third (35%) of practices making use of the service in a pilot scheme expect to open a new consultation room with the space that has been freed up.
 

September 7, 2018

Every patient in England will have access to NHS 111 online via the NHS App from the end of this year.
 
The news, unveiled yesterday (6 September) at the Health and Care Innovation Expo, comes as NHS England has previously claimed its online 111 technology reduces the number of patients referred to a GP by a fifth when compared with telephone triage.
 

September 6, 2018

An Oxfordshire GP practice is texting its patients to encourage them get their flu vaccine from the surgery after it lost custom to local pharmacy services.
 
The text from staff at Abingdon Surgery in Abingdon, Oxfordshire reads: ‘Dear [patient]. We are now taking bookings for our autumn flu clinics. Seasonal vaccinations provide a valuable source of income for the practice, so please support your surgery.’
 

September 3, 2018

More than 4,500 patients registered at the Rosemount Medical Group (RMG) in Aberdeen could be redistributed to GP practices closer to their homes when their practice closes next year.
 
This is the preferred option that the Aberdeen City Integration Joint Board (IJB) is considering to guarantee general practice services to Rosemount Medical Group’s 4,568 patients.