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Saturday 19 January 2019
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Topic: Patients

January 17, 2019

GP practices in Cornwall and in the Isles of Scilly will be reimbursed £2.50 per child after checking the immunisation status of 1,200 children following an individual’s error, NHS England has said.
According to NHS England, the system recall functionality was ‘inadvertently switched off’ following the passage of records between two different providers of Child Health Information Service (CHIS) systems, meaning some children could have not been recalled for their immunisation appointments.

January 15, 2019

CCGs should fund data protection officers to help overworked practices cope with patient data requests, the GP partnership review has suggested.

January 10, 2019

More than one in two patients think there is not enough space at the reception desk to discuss their issues in private, a survey has found.
The survey by The Patients Association found that 58% of the 720 respondents feel their practice lacks privacy.

January 4, 2019

Patients who need an ambulance at a GP surgery are routinely facing waits twice as long as patients who call 999 from elsewhere, a major investigation by our sister publication Pulse has revealed.
Freedom of information responses from 10 of the 13 ambulance trusts across the UK show that, without exception, the average wait for patients who are with healthcare professionals is far longer than for members of the public.

December 11, 2018

Primary mental health care should be at the heart of the NHS long-term plan, a report has said.
Little investment has traditionally been allocated to primary mental health care, due to a lack of focus on a national level, according to a report published yesterday by the Centre for Mental Health and the University of Birmingham.

December 10, 2018

GP practices will not be allowed to buy fax machines from January next year and the equipment will be phased out by end of March 2020, the Government has announced.
This measure, which is part of the Government’s tech vision for the health service, will also see NHS organisations being monitored on a quarterly basis until they are fully ‘fax free’.
Organisations will have to invest in modern technology, such as secure emails, to improve cyber security, the Department of Health and Social Care (DHSC) said.

December 7, 2018

Practice managers have been asked to re-send nearly 20 years' worth of immunisation records to NHS England, as part of a national drive for improved child health data.
Practice managers were told the task - which would involve extracting all new registrations and immunisations since October 1999 from GP records - is to ensure there are no gaps in the records held by NHS England.

November 30, 2018

Health secretary Matt Hancock has given an interview to the Evening Standard praising private GP service provider Babylon in an article carrying Babylon branding.
Mr Hancock said of Babylon’s GP at Hand app that that ‘by serving some people more efficiently this technology allows more resources for people visiting GPs directly’.
The interview appeared alongside Babylon branding in the Evening Standard’s ‘Future London’ supplement on Wednesday 28 November.

November 30, 2018

The primary care home model allows for closer integration of social care with primary care, new guidance has said.
Primary care home and social care: Working together, published yesterday by the National Association of Primacy Care (NAPC) and the Association of Directors of Adult Social Services (ADASS) showcased examples of successful collaboration between primary and social care through the primary care home (PCH) model.

November 28, 2018

GP practices and pharmacies will be able to share patients’ data more easily thanks to a new standard, NHS Digital has said.
The standard will be incorporated into the clinical systems that pharmacies and practices use from next year, allowing community pharmacists to share information digitally with GP practices.
For the first stage of the standard, pharmacists will be able to communicate information collected on patients when they provide services such as vaccinations, medications and guidance with minor ailments.

November 14, 2018

The BMA has urged NHS England to end Capita’s contract for GP back office services, after it failed to deliver correspondence relating to cervical cancer screening to 47,700 women.
The BMA has written to NHS England chief executive Simon Stevens after becoming aware of the issue, which it said mainly relates to appointment invitations or reminder letters, but does include some screening results.

November 12, 2018

Data outages affect the ‘nuts and bolts’ of GP practices and the IT system in Wales needs to improve to ensure practices can assist their patients, RCGP Wales has said.
In response to a report on the NHS Wales Informatics Service (NWIS) published by the Welsh National Assembly’s Public Accounts Committee, RCGP Wales said the findings should ‘kickstart a process that improves digital technology in the Welsh NHS’.

November 12, 2018

Some GP practices have been left with ‘extraordinarily high numbers of documents to check’ following errors with the Docman system.
In some cases, practices were having to manually check 'in excess of a thousand' documents following the IT glitch, which was reported in August and caused documents received by practices through NHSmail to be left out from patient records.

November 5, 2018

GPs and frontline staff should feel ‘confident’ to remind people of their ‘responsibilities' in preventing illness, health secretary Matt Hancock said today, as he announced the Government’s long-term focus will be on stopping people becoming unwell.
Speaking at the International Association of National Public Health Institutes in London, Mr Hancock said he wants to see people taking ‘greater personal responsibility’ for managing their health.

November 1, 2018

A Swedish GP provider offering video consultations has launched its service in the NHS.
Forty practices in North West Surrey are now offering GP video consultations following a partnership between North West Surrey integrated care services (NICS) GP federation and LIVI, the video consultation provider.

October 31, 2018

GP practice staff will be protected by a new 'zero tolerance' policy aiming to reduce the number of assaults on NHS staff.
The measures are part of a new violence reduction strategy launched by the Department of Health and Social Care to better protect NHS staff from attacks and abuse.
A new zero-tolerance approach will be adopted and a partnership between the NHS, police and Crown Prosecution Service will aim to see offenders prosecuted quickly.

October 31, 2018

The number of patients coded as having depression has increased to almost 10%, according to new data from NHS Digital.
In its summary of general practice QOF activity, NHS Digital revealed that depression was the condition that saw the greatest year-on-year increase in QOF-recorded prevalence out of all QOF indicators – rising from 9.1% in 2016/17 to 9.9% in 2017/18.
The increase means depression is now second overall for all QOF conditions, overtaking obesity, which has a prevalence of 9.8%.

October 24, 2018

A petition has been launched calling for advanced healthcare practitioners (AHPs) to be able to sign fit notes (med 3 forms). 
The petition, started earlier this month by advanced nurse practitioner at St James's University Hospital Anna Crowther, aims for AHPs to have the authority to sign patient fit notes – to save the NHS time and improve efficiency.

October 23, 2018

There is a ‘substantial variety’ of health education material on offer in GP waiting rooms, and the material is often ‘outdated and poorly presented’, a new study has found.
Researchers from the University of Brighton analysed responses from over 500 patients, who completed a questionnaire anonymously, across 19 practices in Brighton and Hove. 

October 22, 2018

Commissioners in parts of England have suggested they will charge practices up to £1,800 a year to access data protection officers that are required under new laws, our sister publication Pulse has revealed.
Under the new General Data Protection Regulation (GDPR), which came into effect on 25 May, GPs must designate a data protection officer (DPO) to monitor compliance to the law and act as a point of contact for patients requesting access to their data.

October 12, 2018

Counting the birds in your garden, taking a walk on the beach, and building a bug hotel are all suggestions in a nature on prescription scheme launched in Shetland in partnership with the RSPB.

October 11, 2018

A GP practice in Redditch, West Midlands will close at the end of the year after a failure to find a provider to take over the practice, NHS Redditch and Bromsgrove CCG has announced.
The CCG said it did everything possible to keep Woodrow Medical Centre open, but could not find a permanent clinical provider, resulting in the decision to close the practice in December.
Patients have been advised to look for another practice before the end of the year.
Troubled practice

October 9, 2018

A PPG has been raising funds to help its practice buy a blood pressure monitor worth £1,000.
The Cromer Group Practice’s PPG, based in Cromer, Norfolk purchased the blood pressure monitor after it successfully raised the money required for it through fundraising events – including a cake sale – chair of the PPG Liz Hewett said.

October 8, 2018

NHS IT system provider EMIS Health has sent out a survey to 300,000 GP patients asking whether they would consider paying to see their GP more quickly.