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Sunday 27 May 2018
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Topic: Patients

May 18, 2018

As part of the General Practice Forward View, £45m has been invested to help practices purchase online consultation systems.
 
Practice manager Mark Thomas was looking for a better way to manage Chelston Hall Surgery in Torquay, South West England when he came across e-consultation.
 

May 11, 2018

A GP practice with over 14,000 patients has been temporarily suspended by the CQC following concerns over patient safety.
 
The Staunton Group Practice in Haringey has been suspended for six months with the four GP partners ‘unable to see patients at the practice’ during this time.
 
An 11-practice partnership in nearby Enfield has had to step in to care for the patients.
 
With 14,658 patients registered at the practice, it is thought to be one of the biggest practices to be suspended by the CQC.

April 26, 2018

GPC IT policy lead Dr Paul Cundy runs through a check list of actions for practices to prepare for the EU General Data Protection Regulation
 
With the EU’s General Data Protection Regulation (GDPR) due to come into force on 25 May, GPC IT policy lead Dr Paul Cundy runs through a check list of actions to help you get prepared.
 

April 24, 2018

General practice needs a new funding model to respond to workload and staffing challenges, a study has claimed.
 
NHS England takes into consideration only a limited number of variables considered relevant to workload and staffing when allocating resources, researchers from Oxford, Cambridge and Bristol suggested.
 

April 23, 2018

An assistant practice manager based in a practice in Doncaster, South Yorkshire has raised £4,120 for charity after completing the Virgin Money London Marathon yesterday.
 
Vickie Hassall, who works at Kingthorne Group Practice, ran over five hours to reach the finish line on April 22.
 
Team KT
 
Ms Hassall said that she received great support from both patients and staff members.
 

April 20, 2018

GP leaders in Kent have called on local police officers to stop 'intimidating' practices into handing over patient records.
 
The officers were said to have entered surgeries demanding patient records but were unable to show the request had been authorised by a supervisor.
 
LMC leaders said that, in some cases, practices ‘inadvertently’ gave police officers the data – later realising it is against patient confidentiality.
 

April 17, 2018

Deben Health Group, made up of seven rural Suffolk practice,  decided to look into care navigation when confronted with the difficulty of hiring GPs.
 
After receiving guidance from NHS England though the Time for Care programme, they jointly wrote guidance to enable their receptionists to better navigate patients to the appropriate care.
 

April 16, 2018

The Home Office must be prevented from using GP patient data ‘like the yellow pages’, the Royal College of General Practitioners (RCGP) has urged.
 
The comment follows renewed calls from the health and social care committee for NHS Digital to suspend an agreement – known as a Memorandum of Understanding (MoU) – that allows it to share data with the Home Office.
 
RCGP chair Helen Stokes-Lampard said that the current approach followed by the Home Office risks putting off patients from visiting their GP practices.

April 9, 2018

GP practices will offer the shingles vaccine throughout the year to patients over the age of 70.
 
A letter by Public Health England (PHE) and NHS England sent to practices today (9 April) specified that patients aged 70 and 78 years old will now be eligible for their shingles vaccine from the date of their birthday.
 

April 5, 2018

PPGs have existed since 1972 by Dr Peter Pritchard but GP practices have only been contractually required to have a Patient Participation Group (PPG) since 2015.
 
There are no specific requirements on how to run a PPG but Dr Patricia Wilkie OBE, National Association of Patient Participation (NAPP) president and chairman, volunteers to help GPs and practice managers to understand the benefits of having a PPG.
 

April 3, 2018

Adelaide Street Surgery in Blackpool was struggling to hire more GPs to meet a growing demand of appointments from its patients.
 
The practice management team and GP partners met to come up with a workforce strategy, which resulted in the decision to hire two paramedics.
 
The move came after a positive experience in 2015, when the practice hired its first paramedic to deal with acute on the day emergencies.
 
On top of being able to save £20,000 a year, the team could offer an extra 88 appointments per week.

April 3, 2018

Hundreds of advanced paramedics will start prescribing medicines as early as 2019 in a bid to take the pressure off GP practices and hospitals, NHS England has said.

Around 700 advanced paramedics will be able to prescribe medication to patients who do not need hospital treatment, following an amendment to the human medicines regulations (2012), which came into force yesterday (1 April).

March 28, 2018

The number of online GP service users has increased by over 40% in one year, NHS England has said.

Figures by NHS England published yesterday (27 March) revealed a 42% increase in the number of people using online services compared to this time last year and, according to NHS Digital figures, ‘some one million appointments are being made or cancelled online every month’.

March 20, 2018

EXCLUSIVE

Less than half of GP practices in England offer free Wi-Fi to their patients because of comissioners' logistics delays, Management in Practice has learned.

NHS Digital said that, as of 19 March, only 43% of GP practices (approximately 3,261 practices) offer Wi-Fi services to their patients, despite the target of providing free Wi-Fi to all patients by 31 December 2017.

March 19, 2018

Some GP practices in Huddersfield, West Yorkshire will start offering evening and weekend appointments, the commissioning body has announced.

NHS Greater Huddersfield Clinical Commissioning Group (CCG) will offer these extra appointments from 31 March in a bid to help reduce pressures on both general practices and hospital emergency departments, while giving patients a convenient choice to access GP appointments out-of-hours.

March 15, 2018

Tens of thousands of patients across Bury, Greater Manchester are joining their GP practice’s online services.

NHS Bury Clinical Commissioning Group (CCG) announced on its website yesterday (14 March) that over 20,000 new patients joined the online services in 2017 alone, compared with over 5,500 in 2016.

A total of over 35,000 users opened an account to use GP digital services since it launched in 2015, the CCG said.

March 14, 2018

Patients with multimorbidity take up more than half of GP appointments, a study has found.

March 13, 2018

Two Hampshire practices have launched an urgent care system to improve access to same-day appointments for their patients.

GPs at the practices in Lee-on-the-Solent, Hampshire are confident that this system will help them to offer more routine doctor appointments and reduce patients waiting times.

In a letter to patients, Lee-on-the-Solent Health Centre said they will be working with Manor Way Surgery to deliver a new urgent care system.

March 9, 2018

A GP practice is launching a virtual patient participation group (PPG) to run alongside with its regular face-to-face meetings.

Adelaide Street Family Practice in Blackpool hopes that the existence of a digital group on Facebook will encourage more people to become active participants and contribute to the practice’s PPG.

The digital group is launching on 20 March, but the practice will be running a test session before the official release date.

March 8, 2018

The Royal College of General Practitioners (RCGP) has expressed concern over the use of patients’ data held at GP practices for immigration purposes.

The College is concerned about the existence of an agreement allowing the Home Office to access patient’s data for immigration purposes, which could deteriorate patients trust into general practice.    

February 28, 2018

Satisfaction with GP services is at the lowest point since records began, a survey of almost 4,000 people has revealed.

Satisfaction with general practice among the 3,988 people surveyed by research company NatCen Social Research fell to 65% in 2017, marking a 7% point drop on the previous year and the biggest one-year change since the survey began in 1983.

February 16, 2018

GP practices in England have lost 219 GPs in three months.

Provisional NHS England data shows that there were 33,872 Full Time Equivalent (FTE) GPs in December 2017 compared to 34,091 in September 2017 – a 0.6% decrease.

‘Very disappointing’

Commenting on the finding, chair of the Royal College of GPs (RCGP) Professor Helen Stokes-Lampard said that this is ‘very disappointing and frustrating news’.

February 6, 2018

The Health Committee wants NHS Digital to withdraw from a memorandum of understanding (MoU) that allows it to share patient’s data with the Home Office.

February 2, 2018

A GP practice has closed after failing to secure a new contract with a provider to run the service, the local CCG has said.

NHS Newcastle Gateshead Clinical Commissioning Group (CCG) announced at a meeting on 30 January that it had not managed to find a new provider for the service and was therefore forced to close the practice.