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Thursday 13 December 2018
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Topic: IT

December 7, 2018

Practice managers have been asked to re-send nearly 20 years' worth of immunisation records to NHS England, as part of a national drive for improved child health data.
Practice managers were told the task - which would involve extracting all new registrations and immunisations since October 1999 from GP records - is to ensure there are no gaps in the records held by NHS England.

December 6, 2018

A former trainee medical secretary working in a GP practice in England has been fined by a court after admitting to reading patients' medical records for reasons unrelated to her job role.
Hannah Pepper began work at the Fakenham Medical Practice in August 201,5 where her role required her to access medical records to help doctors, solicitors and insurance companies. She had also been given training on how to securely and ethically handle patient data.

November 30, 2018

Health secretary Matt Hancock has given an interview to the Evening Standard praising private GP service provider Babylon in an article carrying Babylon branding.
Mr Hancock said of Babylon’s GP at Hand app that that ‘by serving some people more efficiently this technology allows more resources for people visiting GPs directly’.
The interview appeared alongside Babylon branding in the Evening Standard’s ‘Future London’ supplement on Wednesday 28 November.

November 19, 2018

NHS Hammersmith and Fulham CCG has lifted its clinical restrictions for which patients Babylon's GP at Hand app should sign up.
The service has been criticised by GP leaders for 'cherry-picking' young, fit and healthy patients - as patients with a range of conditions were advised it may not be 'clinically appropriate' for them to use the service.

November 14, 2018

The BMA has urged NHS England to end Capita’s contract for GP back office services, after it failed to deliver correspondence relating to cervical cancer screening to 47,700 women.
The BMA has written to NHS England chief executive Simon Stevens after becoming aware of the issue, which it said mainly relates to appointment invitations or reminder letters, but does include some screening results.

November 12, 2018

Data outages affect the ‘nuts and bolts’ of GP practices and the IT system in Wales needs to improve to ensure practices can assist their patients, RCGP Wales has said.
In response to a report on the NHS Wales Informatics Service (NWIS) published by the Welsh National Assembly’s Public Accounts Committee, RCGP Wales said the findings should ‘kickstart a process that improves digital technology in the Welsh NHS’.

November 12, 2018

Some GP practices have been left with ‘extraordinarily high numbers of documents to check’ following errors with the Docman system.
In some cases, practices were having to manually check 'in excess of a thousand' documents following the IT glitch, which was reported in August and caused documents received by practices through NHSmail to be left out from patient records.

November 9, 2018

A myriad of letters flow into GP practices every day, consuming a large part of the team’s time.
Dr Andrew Venning, a GP partner at Cricketfield Surgery in Devon, worked with his team to create a system that would help his practice save time on reviewing correspondence.
The new way of working was introduced just over a year ago and has since helped the practice save on average 25 hours per week of GP time, which roughly equates to 1,300 hours a year.
The problem

November 7, 2018

Private provider Babylon’s chatbot – an AI software that triages patients based on their symptoms, without a doctor’s intervention – could offer patients a less effective service than a GP, a letter published in medical journal The Lancet has suggested.
In a study published in June, Babylon, which provides the GP at Hand service to NHS patients, analysed the efficacy of its AI chatbot in primary care triage and diagnosis.

November 2, 2018

A Scottish GP practice in Wick has trialled video appointments this week in a bid to meet patients’ needs, NHS Highland has said.
From 29 November, a nurse and a GP based at Riverview Practice in Wick offered video appointments to patients who did not need to be seen face-to-face.
The service, called GP Near Me, is an extension of an existing NHS Highland’s NHS Near Me video consulting service, which is used for hospital outpatient appointments.

November 1, 2018

A Swedish GP provider offering video consultations has launched its service in the NHS.
Forty practices in North West Surrey are now offering GP video consultations following a partnership between North West Surrey integrated care services (NICS) GP federation and LIVI, the video consultation provider.

October 23, 2018

There is a ‘substantial variety’ of health education material on offer in GP waiting rooms, and the material is often ‘outdated and poorly presented’, a new study has found.
Researchers from the University of Brighton analysed responses from over 500 patients, who completed a questionnaire anonymously, across 19 practices in Brighton and Hove. 

October 22, 2018

Commissioners in parts of England have suggested they will charge practices up to £1,800 a year to access data protection officers that are required under new laws, our sister publication Pulse has revealed.
Under the new General Data Protection Regulation (GDPR), which came into effect on 25 May, GPs must designate a data protection officer (DPO) to monitor compliance to the law and act as a point of contact for patients requesting access to their data.

October 8, 2018

NHS IT system provider EMIS Health has sent out a survey to 300,000 GP patients asking whether they would consider paying to see their GP more quickly.

October 8, 2018

A small number of GP practices have been selected to electronically prescribe controlled drugs (CDs) as part of a pilot scheme, NHS Digital has announced.
A total of 10 practices based in Yorkshire, the North West and London and using the Emis Health and Vision systems, started with the pilot on 2 October.
They are now able to prescribe drugs such as morphine and tramadol that it was previously not possible to send through the electronic prescription service (EPS).

October 5, 2018

A pilot programme in Leeds is allowing participating GP practices and clinical staff to share and view patients’ data across different IT systems amongst clinicans from different healthcare services, NHS Digital has said.
GP connect, an NHS Digital programme delivered by EMIS Health, gives clinical staff providing primary, secondary or community care access patients’ GP records.

October 5, 2018

The RCGP wants the Government to spend part of its £20bn NHS funding boost on GP e-consultation software and high-speed broadband.
RCGP chair Professor Helen Stokes-Lampard called on the Government to roll out e-consultation facilities in all GP practices by 2022.
She noted that without funding, it was ‘simply unfeasible’ to expect practices to implement new technology themselves.

October 3, 2018

Babylon's GP at Hand adverts have been banned by the advertising watchdog for not making it clear to patients they would be giving up their existing GP practice registration.

October 2, 2018

The BMA has warned that GP practices risk ‘going under’ if they take on email consultations without considering the practice’s capacity.

October 1, 2018

The RCGP chair has called on the health secretary to clarify his position on GP at Hand after he endorsed the app for a national roll out earlier this month. 

September 21, 2018

A GP practice in Hebburn, Tyne and Wear has decided to hand back its APMS contract earlier than planned, leaving almost 3,000 patients having to register elsewhere.
The Park Surgery – whose closure will not affect The Glen Medical Group, operating from the same building – will continue to see patients until 31 March 2019.
NHS South Tyneside Clinical Commissioning Group (CCG) is now contacting patients to encourage them to register with another practice as soon as possible.

September 18, 2018

GP practices should promote online GP services to university students, according to guidance issued by NHS England.
The document, published this month, outlines how online GP services can support students and what practices can do to advertise that they offer these features.

September 14, 2018

GP practices and A&E departments will ‘undoubtedly see’ a growing number of patients concerned over what health data means for them, a leading surgeon has predicted. 
Mr Richard Kerr, chair of the Royal College of Surgeons’ Commission on the Future of Surgery, has warned that the increased availability of new technologies such as wearable health devices and sensor will leave more patients alarmed over the data collected.

September 10, 2018

The NHS Business Services Authority is launching a scanning service for GP practices to digitise old patient records.
The service, which comes at a cost to practices which NHSBSA would not disclose, uploads patients' Lloyd George envelopes to the practice's IT system.
According to NHSBSA, over a third (35%) of practices making use of the service in a pilot scheme expect to open a new consultation room with the space that has been freed up.