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Monday 24 September 2018
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Topic: IT

September 18, 2018

GP practices should promote online GP services to university students, according to guidance issued by NHS England.
The document, published this month, outlines how online GP services can support students and what practices can do to advertise that they offer these features.

September 14, 2018

GP practices and A&E departments will ‘undoubtedly see’ a growing number of patients concerned over what health data means for them, a leading surgeon has predicted. 
Mr Richard Kerr, chair of the Royal College of Surgeons’ Commission on the Future of Surgery, has warned that the increased availability of new technologies such as wearable health devices and sensor will leave more patients alarmed over the data collected.

September 10, 2018

The NHS Business Services Authority is launching a scanning service for GP practices to digitise old patient records.
The service, which comes at a cost to practices which NHSBSA would not disclose, uploads patients' Lloyd George envelopes to the practice's IT system.
According to NHSBSA, over a third (35%) of practices making use of the service in a pilot scheme expect to open a new consultation room with the space that has been freed up.

September 7, 2018

Every patient in England will have access to NHS 111 online via the NHS App from the end of this year.
The news, unveiled yesterday (6 September) at the Health and Care Innovation Expo, comes as NHS England has previously claimed its online 111 technology reduces the number of patients referred to a GP by a fifth when compared with telephone triage.

September 4, 2018

GP practices that still have to ditch paper prescriptions will receive support by the Health and Social Care secretary to switch to electronic prescribing.
Matt Hancock announced that the Government will change the regulations that currently limit the issuing of electronic prescriptions later this year. 

August 17, 2018

GP practices may have to switch systems as NHS Digital embarks on a re-tendering process for patient record IT providers.

NHS Digital will launch a tender for a new panel of system providers in January, with the intention to have the new framework in place next summer.

But, in order to secure a spot on the panel, providers will need to show they can provide record systems for 'multi-disciplinary settings', and NHS Digital said this 'may or may not' be the systems currently used by practices.

August 14, 2018

The UK introduced the General Data Protection Regulation (GDPR) on May 2018, binding big and small organisations alike to follow strict data protection principles.
While it’s great that the UK is implementing measures to protect its citizens’ personal data, the introduction of GDPR has created a situation in which an existing task, the processing of subject access requests (SARs), is placing additional pressure on practices by leaving them to cope with an increased number of requests that they are no longer in a position to charge for. 

August 9, 2018

Every eligible GP practice in London has successfully made the switch to the electronic prescription service (EPS), NHS Digital has said.
All 1,311 eligible GP practices in London now use EPS, making paper prescriptions redundant.
Only 18 practices in London are not using EPS as they don’t have permanently registered patients, NHS Digital said.

July 25, 2018

The Public Accounts Committee (PAC) is encouraging NHS England to reconsider its approach to outsourcing after contracting out primary care support services England (PCSE) to Capita was a ‘shambles’.

July 16, 2018

More than 550,000 patients in Devon are now able to benefit from 24-hour online access to their GP practice.
The service, jointly provided by Northern, Eastern and Western Devon Clinical Commissioning Group and South Devon and Torbay Clinical Commissioning Group, allows patients to seek experts’ assistance for minor conditions.

July 13, 2018

Commissioners have objected to GP at Hand's expansion with a physical presence in Birmingham on the grounds of patient safety.
The digital-first NHS service, provided by private company Babylon via a host GMS practice in southwest London, said earlier this year that they were looking to expand to other cities in the UK.

July 2, 2018

Patients will be able to book GP appointments using a new NHS app from the end of this year, the health secretary has said.
Jeremy Hunt said the app, which was first announced at NHS Expo last year, will ‘mark the death-knell of the 8am scramble for GP appointments’.
The app will also allow patients to order repeat prescriptions, access NHS 111 online, and set their organ donation preferences and data-sharing preferences.

June 15, 2018

The UK's largest trade union is calling on health and social care secretary Jeremy Hunt to axe the model of care provided by NHS GP at hand.
In a letter to Mr Hunt signed by more than 130 health professionals, many of them currently working in general practice, Doctors in Unite (DiU) said the service ‘threatens the very survival of NHS general practice as we know it’.

June 12, 2018

Anwar Hussain, a practice manager at St Pauls Way Medical Centre in East London leads a very young practice, where employees are constantly keen to find new technologies to introduce at practice level.
When he heard of AccuRx Chain SMS, a text system that allows staff to communicate with patients in less than 30 seconds, he decided to try it out at his practice.

June 8, 2018

One in five patients who signed up with the GP at Hand app in southeast London has re-registered with their original GP practice, CCG board papers have revealed.
Since November, private company Babylon has made use of the out-of-area registration scheme, and a host GP practice in Fulham, to sign up over 20,000 NHS patients across London.

June 6, 2018

The Public Account Committee (PAC) has declared that NHS England has been ‘too slow’ in reviewing mishandled  clinical correspondence.
In a report published today, the PAC lamented the way the health service is dealing with mistakes made by NHS Shared Business Services (NHSSBS) in forwarding misdirected correspondence sent to the wrong practices by hospitals.

June 4, 2018

A new service will allow GP practices in Solihull to cut diagnosis times at the click of a button if a pilot is extended.
PhotoSAF Sharing, powered by the Consultant Connect app, allows GPs to take clinical photos with the patients’ consent and share it with other clinicians, helping them to make quicker decisions on patients’ health.

May 18, 2018

As part of the General Practice Forward View, £45m has been invested to help practices purchase online consultation systems.
Practice manager Mark Thomas was looking for a better way to manage Chelston Hall Surgery in Torquay, South West England when he came across e-consultation.

May 17, 2018

Nearly half (46%) of Cornish patients find it hard to speak to practice staff to book an appointment, a health watchdog has revealed.
A survey, which collected answers from more than 2,100 patients, launched by Healthwatch Cornwall in collaboration with health service commissioners NHS Kernow, also found that the overall experience of booking an appointment was 'poor' for 38% of people.

May 8, 2018

On 12 May 2017, the global WannaCry ransomware attack targeted the NHS. 
As a result:
• More than 200,000 computers were affected in 100 countries
• Almost 20,000 hospital appointments were cancelled
• 80 of 236 trusts suffered disruption in England 
• 603 NHS organisations including 595 GP practices were infected 

May 4, 2018

Working at scale is becoming more common for practices. As of 2016, over half the country had formed into networks or federations of practices, said Dr Arvind Madan, director of primary care at NHS England in the general practice forward view (GPFV).
In December 2017, a group of practice managers in Calderdale, West Yorkshire got together to discuss the possibility of working collaboratively.

April 26, 2018

GPC IT policy lead Dr Paul Cundy runs through a check list of actions for practices to prepare for the EU General Data Protection Regulation
With the EU’s General Data Protection Regulation (GDPR) due to come into force on 25 May, GPC IT policy lead Dr Paul Cundy runs through a check list of actions to help you get prepared.

April 20, 2018

GP leaders in Kent have called on local police officers to stop 'intimidating' practices into handing over patient records.
The officers were said to have entered surgeries demanding patient records but were unable to show the request had been authorised by a supervisor.
LMC leaders said that, in some cases, practices ‘inadvertently’ gave police officers the data – later realising it is against patient confidentiality.

April 16, 2018

The Home Office must be prevented from using GP patient data ‘like the yellow pages’, the Royal College of General Practitioners (RCGP) has urged.
The comment follows renewed calls from the health and social care committee for NHS Digital to suspend an agreement – known as a Memorandum of Understanding (MoU) – that allows it to share data with the Home Office.
RCGP chair Helen Stokes-Lampard said that the current approach followed by the Home Office risks putting off patients from visiting their GP practices.