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Sunday 19 November 2017
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HR

All the latest articles, news and reports on HR
Key topics include: Employment law, Staff management, Locum GPs, Agenda for Change, Healthcare assistants
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HR

How to avoid race discrimination claims

Monday 30th October 2017

Prevention is better than cure – so what can you do to avoid race discrimination, and how can you handle any claims that you do receive? Joanna Alexiou explains

Race discrimination is unfortunately very prevalent in general practice. Colour, nationality, national origin and ethnic origin (which can sometimes include religion [1]) are the four different and often intertwining elements within the protected characteristic of race under the Equality Act 2010. There...

Fri, 1 Dec 2006
Locum GPs are becoming more widespread, as the position offers benefits to doctors and practices alike. But when employing locums, there are several issues to consider that at first may not be apparent – insurance, settlement terms and sickness reimbursement, to name just a few. So Stuart Harrison has put together this handy guide to locum GPs for practice managers
Fri, 1 Dec 2006
Managing staff members’ performance can seem a daunting task and one that is difficult to measure or alter for better productivity. Patricia Gray suggests ways practice managers can take responsibility for performance improvement, and explains how successful performance management can lead to better relationships between you and your employees
Fri, 1 Dec 2006
Healthcare is undergoing structural change, and new-style leaders are needed to deliver the required changes. Experts claim that coaching and mentoring is vital to the development of these new leaders, providing best professional practice and optimum implementation. So how do you choose the right coach, and who is coaching the coaches? Elizabeth Gates investigates …
Fri, 1 Dec 2006
Zoee Heathcote started work as a practice manager in June, having previously managed at an acute trust. To add to this sense of change, the practice itself was in a state of transition …
Thu, 31 Aug 2006
All too often, angry and demanding patients or their companions cross the line into unacceptable behaviour and physical aggression. Practice staff should not have to put up with this; nor do they need to. By reporting any incidents of violence to the NHS Security Management Service, practice staff can help to prosecute aggressors and demonstrate that such violence will not be tolerated
Thu, 31 Aug 2006
The Expert Patients Programme (EPP) is a training course that promotes the self- management of patients with long-term health conditions. Sonia Clark contends that, while the EPP’s positive concept should be taken up by more practices, the course’s title might lead some to believe “expert” refers to a specialist medical knowledge, rather than experience of living with a disease …
Thu, 31 Aug 2006
Since the approval of the new General Medical Services contract in 2004, partnerships in general practice can now include nonclinical members of the primary healthcare team, as well as practice nurses. Simon Carvell, a GP partner, asks: will this open the floodgates for a new breed of practice manager partner? And is general practice ready for this development?