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Saturday 18 November 2017
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HR

All the latest articles, news and reports on HR
Key topics include: Employment law, Staff management, Locum GPs, Agenda for Change, Healthcare assistants
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HR

How to avoid race discrimination claims

Monday 30th October 2017

Prevention is better than cure – so what can you do to avoid race discrimination, and how can you handle any claims that you do receive? Joanna Alexiou explains

Race discrimination is unfortunately very prevalent in general practice. Colour, nationality, national origin and ethnic origin (which can sometimes include religion [1]) are the four different and often intertwining elements within the protected characteristic of race under the Equality Act 2010. There...

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800,000 patients were asked their views on their local practices in a large UK-wide survey. The results showed that, in general, patients were highly satisfied with their surgeries’ services but wanted them to stay open for longer. This Management in Practice report looks at these findings, and at how listening to patients’ views can be a catalyst for constructive improvement