Management in Practice - Patient Services, All the latest articles, news and reports on Patient Services Key topics include: Patient surveys, Expert patient programmes, Primary care awards, Patient information, Patient participation groups

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Management Zone: Patient Services

All the latest articles, news and reports on Patient Services
Key topics include: Patient surveys, Expert patient programmes, Primary care awards, Patient information, Patient participation groups

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Fri 17 Feb

BMA urges 'flexible' rollout of NHS 111
BMA wants "flexible" deadline for the new non-urgent NHS phone number to avoid risks to patient care

Wed 15 Feb

Size 'crucial', claims chair of largest CCG
Dr Simon Hambling confident his 855,000-patient CCG can deliver the same level of care as a CCG a quarter of its size

Wed 1 Feb

Practices seeing more patients with depression
Money worries believed to be exacerbating existing medical conditions among patients

Tue 31 Jan

Heads in the QOF?
Incentive schemes have left practice managers unable to focus on the present, says Val Hempsey

Tue 17 Jan

Practices offered cash to refer patients to telehealth
The biggest PCT telehealth project in England has been hampered by GP reluctance to use the equipment

Mon 16 Jan

Productive attitudes
The latest in a series of NHS efficiency-realising initiatives has been piloted across the UK. Several practice managers share...

Mon 16 Jan

Care and contracts
GP provision for nursing and residential homes can cause confusion – just what are the contractual requirements and when...

Mon 16 Jan

Sometimes the patient knows best
The new directed enhanced service for patient involvement is an opportunity to enhance links and services, but practices will...

Fri 13 Jan

A patient manager’s perspective
Shrewsbury Practice Manager Tony Marriott’s experience of living with a long-term condition has not only given him an...

Thu 5 Jan

Integrated care must be a priority, says report
Integration should receive same priority as waiting time reductions, report claims

Fri 16 Dec

GP Patient Survey reveals majority are satisfied
Government survey shows hugely positive patient experiences but also suggests confidentiality concerns

Mon 12 Dec

NI launches £18m telehealth scheme
Patients with chronic diseases in Northern Ireland will now be able to monitor their health at home with the launch of a new...

Mon 12 Dec

Social considerations
Like a child at Christmas, social marketing in general practice is about making the right noises to get what you want, says...

Fri 9 Dec

Practice outcomes website launched
A website has been launched by NHS London allowing patients to compare how GP practices in the capital are performing against...

Fri 18 Nov

Practice Manager of the Year 'gobsmacked'
Triple General Practice Awards 2011 winner Valerie Denton tells of "fabulous" evening

Fri 11 Nov

Dorrell slams 'silo-based' commissioning
Health Select Committee chair says integration won't be achieved by "disinterested" commissioners

Tue 8 Nov

NHS in England spent £442m on painkillers
Data reveals widespread variety in PCT spending and huge difference in GPs’ prescribing habits

Mon 7 Nov

Reforms 'unlikely' to achieve integration
Survey suggests "fundamental concerns" among GPs around the move to CCGs

Fri 4 Nov

Receptionists 'have complex prescribing role'
Admin staff play important repeat prescribing role but need training, say academics

Thu 3 Nov

Pension strike plans 'unchanged'
Unite says proposed changes to pension reform are "small" relative to overall losses

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