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Friday 17 August 2018
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Topic: Practice management

August 13, 2018

NHS England has issued new guidance to help GP practices plan for the 2018/19 flu vaccination season.
In a letter to GP practices sent earlier this year, NHS England, the British Medical Association (BMA) and the Pharmaceutical Services Negotiating Committee (PSNC) said appropriate planning is necessary in order to offer patients protection before the beginning of the flu season – which usually starts in December.

August 10, 2018

The BMA General Practitioners Committee (GPC) is encouraging GP practices to contact their local MPs and draw attention to the new costs practices face as a result of GDPR.
GPC policy lead for IT Dr Paul Cundy requested that LMCs ask practices to modify and forward a template letter to their local MPs, in a bid to raise awareness of the ‘unintended consequences of the recent adoption of GDPR’.

August 9, 2018

Patient confidence in GPs has remained high with nearly 96% of patients saying they trust their GP, according to the latest NHS England GP Patient Survey. 
The annual survey, of nearly 760,000 patients across England, was re-designed for 2018 to reflect changes in primary care and now includes answers 16 and 17 year olds.

August 9, 2018

Every eligible GP practice in London has successfully made the switch to the electronic prescription service (EPS), NHS Digital has said.
All 1,311 eligible GP practices in London now use EPS, making paper prescriptions redundant.
Only 18 practices in London are not using EPS as they don’t have permanently registered patients, NHS Digital said.

August 8, 2018

Local GP leaders have advised their practices not to register homeless patients using their surgery’s address, contrary to NHS England advice.
Worcestershire LMC told practices that there are 'significant reasons’ not to register a homeless patient under the practice address, including taking on the liability of passing on important secondary care letters.

August 6, 2018

In 2015, NHS East Berkshire Clinical Commissioning Group (CCG) launched a six-month pilot in Slough to test a new type of care programme that would help them identify those most at risk of hospital admission.

July 30, 2018

The UK has experienced the longest heatwave in 40 years and the Met Office recorded the highest temperature of 35.3°C in Faversham, Kent last Thursday. 
However, since then temperatures dropped to the mid 20s. But don’t be fooled, the heatwave is set to return and temperatures could reach 30°C again this week, according to the Met Office.

July 26, 2018

Every GP practice must have a complaints procedure in place to allow patients to vent their worries about the quality of care they receive and the state of practice facilities.
Most of the time, it falls to practice managers to go through those complaints and address the issues the complainants’ raise.

July 25, 2018

The Public Accounts Committee (PAC) is encouraging NHS England to reconsider its approach to outsourcing after contracting out primary care support services England (PCSE) to Capita was a ‘shambles’.

July 25, 2018

The Government has announced a 2% pay increase for independent contractors and salaried GPs, which will be backdated to April 2018.
Responding to the Review Body on Doctors’ and Dentists' Remuneration (DDRB) report, health and social care secretary Matt Hancock announced pay rises for both groups, while speaking in Parliament yesterday.

July 17, 2018

As the Government forges ahead with the rollout of extended GP access, Valeria Fiore examines what impact it’s really having, and the difference it’s likely to make to patient satisfaction with general practice. 
NHS England is currently asking CCGs to provide extended access to GP services by 1 October 2018 and the Government wants to ensure every patient has access to

July 16, 2018

More than 550,000 patients in Devon are now able to benefit from 24-hour online access to their GP practice.
The service, jointly provided by Northern, Eastern and Western Devon Clinical Commissioning Group and South Devon and Torbay Clinical Commissioning Group, allows patients to seek experts’ assistance for minor conditions.

July 13, 2018

GP practices owe £202m in unpaid premises fees to government-owned NHS Property Services (NHS PS) and Community Health Partnerships (CHP), a health minister has revealed.
This latest figure, up to the end of 2017/18, represents a £79m increase compared with the previous year, when practices owed £123m to the two companies, as revealed by our sister publication Pulse.
In response GP leaders have said the charges are 'a significant threat to general practice' and must be 'abandoned'.

July 12, 2018

Management in Practice asked practice managers what their views and hopes for the newly appointment secretary of state for health and social care are.
Paul Conroy - practice manager at The Colte Partnership - Mersea Island Branch
‘The seriousness of the NHS predicament has grown significantly since then, and the stability of a predictable and knowledgeable set of hands is sorely needed. [Jeremy Hunt’s] arguing for an uplift of the NHS budget, and his tag-team with Simon Stevens has been successful lately.

July 11, 2018

A practice manager and a GP based in Macclesfield are urging people to adopt health lifestyles as a birthday gift to the NHS.
Chris Campbell-Kelly and Dr Louise Hastings based at the Park Lane Surgery in Macclesfield, Cheshire looked at self-care as one of the solutions that will help the NHS face the next 70 years.

July 9, 2018

A Scottish GP surgery is considering closing one of it surgeries after it was unable to attract new GPs.
On a statement on their website, the Mill Practice in Dundee wrote that despite ‘actively trying to recruit replacement GPs since October 2017’ they have not been successful.

July 9, 2018

GP vacancy rates are at the highest level ever recorded, with one in six positions currently unfilled, a major Pulse survey has revealed.
Our sister publication Pulse's annual vacancy survey of 658 GPs found that 15.3% of GP positions are currently empty, up from 12.2% last year, and 11.7% in 2016.
It also showed that the recruitment issues were concentrated on certain practices, with two-thirds of the vacancies reported at practices where there were more than one position unfilled.

July 6, 2018

Practice manager Kate Carr tells Valeria Fiore that keeping The Crookes Practice in Sheffield thriving takes determination, grit and a desire to make a difference
Q What do you love about your job?
A That I can make a difference. I’m also a partner at The Crookes Practice and involved in much of the decision-making.
Sometimes in primary care I feel the decision-making is quite drawn out, but here we tend to make decisions on the spot.

July 4, 2018

Valeria Fiore speaks to three different practice managers about what they are doing to honour the service’s landmark birthday
Veg on prescription
Alvanley Family Practice, Stockport: Practice manager Kay Keane and health champion David Chorlton will launch a practice allotment on 5 July 2018, to celebrate the NHS turning 70.

June 30, 2018

The NHS will be turning 70 on 5 July. Have you thought about how your practice wants to mark the anniversary? The health service would like to see the celebrations as a thank you to NHS staff for their hard work and commitment and, as practice managers, we are key to ensuring that all those involved are recognised for their contribution.

June 29, 2018

From one-doctor practices in the GP’s home to large-scale, computer-centred premises — general practice has changed significantly since 1948. Valeria Fiore tracks its progress over the past 70 years
There were no celebrations, no bands or public processions and few preliminary special pronouncements on 5 July 1948. I worked from the same premises as before, with the same arrangements for consultations and home visits for the same patients and with the same part-time staff, my wife.’

June 26, 2018

A few years ago, merging was a daring move for practices. But more surgeries are now finding that it’s the way to remain sustainable, reports Valeria Fiore

June 22, 2018

A GP practice in Greater Manchester has agreed to become ‘homeless-friendly’ to ensure all patients receive great care regardless of whether or not they have a permanent address.
The Hopwood Medical Centre in Heywood, Manchester took the decision as part of a programme encouraging surgeries to help rough sleepers access services such as housing, training and addiction treatment. 

June 21, 2018

General practices across the UK are being encouraged to apply to become ‘Parkrun practices’ as part of a joint initiative by the Royal College of General Practitioners (RCGP) and Parkrun UK.
The initiative could see thousands of patients being ‘prescribed’ physical activity instead of medication and improve the quality of life for practice staff, patients and carers, the RCGP said.
Parkruns are free, volunteer-led 5k events that take place every Saturday morning across the UK.