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Sunday 27 May 2018
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Topic: Practice management

May 23, 2018

A GP surgery in Reading has struggled to recruit practice staff and as a result has had to hand back its contract.
 
Priory Avenue Surgery in Caversham will close on 30 June 2018, after the current APMS provider of GP services One Medical Group failed to recruit permanent GPs and practice staff, NHS Berkshire West Clinical Commissioning Group (CCG) said in a statement published today (23 May).
 

May 23, 2018

The RCGP has launched a UK-wide campaign to tackle the ‘epidemic of loneliness’ and social isolation affecting millions of patients.
 
A survey carried out by the RCGP found that three out of four GP see between one and five people a day who have come in mainly because they are lonely.
 
The college is calling for every GP to have access to a social prescriber to help people make connections to prevent them becoming isolated and lonely.
 

May 22, 2018

A Wandsworth doctor has been chosen from hundreds of applicants to represent London in a competition to mark the NHS turning 70.
 
Dr Sian Job, who works at NHS Wandsworth CCG, was nominated by her local Conservative MP Justine Greening to compete against three other candidates in the patient and public involvement award category in the NHS 70 Parliamentary Awards
 

May 21, 2018

Some 40% of patients could make routine GP appointments in evenings and weekends in March, the latest NHS England data have shown.
 
An NHS England survey of 6,892 GP practices found that 805 practices, with a combined 5.4m patients, did not offer any extended hours provision when the latest data was collected in March.
 
This was down from 826 practices at the latest count, in September 2017. 
 

May 17, 2018

Nearly half (46%) of Cornish patients find it hard to speak to practice staff to book an appointment, a health watchdog has revealed.
 
 
A survey, which collected answers from more than 2,100 patients, launched by Healthwatch Cornwall in collaboration with health service commissioners NHS Kernow, also found that the overall experience of booking an appointment was 'poor' for 38% of people.
 
 

May 17, 2018

The National Audit Office has said NHS England's decision to outsource primary care support services to Capita 'potentially compromised patient safety', and has instructed it to consider taking services back in house.
 
Pulse has reported on GPs suffering severe disruptions to services - including with payments, pensions, performers list registrations, records movement and medical supplies - since the contract was awarded in 2015.
 

May 17, 2018

Practices are set to pilot a pre-release registration scheme for prisoners, in an effort to maintain continuity of care.
 
The pilot scheme, which will launch over the summer, will see prisoners in Sheffield registered with a GP near the prison up to one month ahead of their release.
 
GP leaders have welcomed the pilot, saying it will ensure GPs are ‘fully equipped’ when ex-offenders visit the practice.
 

May 16, 2018

A team of CQC inspectors has made an unannounced visit to a GP practice in Soho, central London, after complaints that non-English speaking patients were receiving sub-standard care.
 
Chinese patients, who make up a third of the 5,200 patients registered at the Soho Square General Practice, have been turned away following the departure of both Chinese-speaking practice partners, as well as 'all other experienced staff, at all levels'.
 

May 11, 2018

A GP practice with over 14,000 patients has been temporarily suspended by the CQC following concerns over patient safety.
 
The Staunton Group Practice in Haringey has been suspended for six months with the four GP partners ‘unable to see patients at the practice’ during this time.
 
An 11-practice partnership in nearby Enfield has had to step in to care for the patients.
 
With 14,658 patients registered at the practice, it is thought to be one of the biggest practices to be suspended by the CQC.

May 8, 2018

On 12 May 2017, the global WannaCry ransomware attack targeted the NHS. 
 
As a result:
 
• More than 200,000 computers were affected in 100 countries
 
• Almost 20,000 hospital appointments were cancelled
 
• 80 of 236 trusts suffered disruption in England 
 
• 603 NHS organisations including 595 GP practices were infected 
 

May 4, 2018

Working at scale is becoming more common for practices. As of 2016, over half the country had formed into networks or federations of practices, said Dr Arvind Madan, director of primary care at NHS England in the general practice forward view (GPFV).
 
In December 2017, a group of practice managers in Calderdale, West Yorkshire got together to discuss the possibility of working collaboratively.
 

May 3, 2018

EXCLUSIVE
The QOF in England looks set to be retained, but could be slashed back to just 3-4% of practice income, according to a GP member of the review group.
 
RCGP vice chair Professor Martin Marshall told Pulse that rather than a current 8-10% of practice income, the QOF should be stripped back to a ‘much smaller set of indicators’, under plans that are being pushed by the RCGP.
 

May 1, 2018

Struggling GP practices in North Wales could soon receive support from a group of GPs, practice managers and other specialists in a bid to help them develop sustainable businesses.
 
Ahead of its board meeting tomorrow (2 May), the Betsi Cadwaladr health board (BCUHB) is suggesting to set up a group of dedicated and qualified GPs, nurses and practice managers to support practices struggling with workforce, recruitment and retention issues.
 

April 30, 2018

Acute trusts are running more and more GP practices. Ali Moore investigates.
 
Castle Place Practice in Tiverton took a major step in January: it became part of the local hospital trust. The 50 members of staff, including GPs, joined the Royal Devon and Exeter Foundation Trust in a move described as aiding integration of services.
 

April 30, 2018

The general practice workforce in Wales must expand ‘urgently’, the Royal College of General Practitioners (RCGP) in Wales has warned.  
 
The organisation, which represents GPs in Wales, said it had been warning ‘for several years' that the GP workforce is at 'tipping point’.
 
RCGP Wales chair Dr Rebecca Payne said: ‘It is imperative that the Welsh Government takes urgent action to boost the GP workforce and expand the number of other healthcare professionals working in general practice.’

April 26, 2018

GPC IT policy lead Dr Paul Cundy runs through a check list of actions for practices to prepare for the EU General Data Protection Regulation
 
With the EU’s General Data Protection Regulation (GDPR) due to come into force on 25 May, GPC IT policy lead Dr Paul Cundy runs through a check list of actions to help you get prepared.
 

April 24, 2018

General practice needs a new funding model to respond to workload and staffing challenges, a study has claimed.
 
NHS England takes into consideration only a limited number of variables considered relevant to workload and staffing when allocating resources, researchers from Oxford, Cambridge and Bristol suggested.
 

April 20, 2018

GP leaders in Kent have called on local police officers to stop 'intimidating' practices into handing over patient records.
 
The officers were said to have entered surgeries demanding patient records but were unable to show the request had been authorised by a supervisor.
 
LMC leaders said that, in some cases, practices ‘inadvertently’ gave police officers the data – later realising it is against patient confidentiality.
 

April 20, 2018

More than £75m has been invested to transform primary care services across the North of England since the General Practice Forward View (GPFV), NHS England has announced.
 
More than £45m has been invested to transform primary care across Cheshire and Merseyside, while £30m has been spent across Lancashire and South Cumbria, NHS England said today (20 April).
 

April 17, 2018

Deben Health Group, made up of seven rural Suffolk practice,  decided to look into care navigation when confronted with the difficulty of hiring GPs.
 
After receiving guidance from NHS England though the Time for Care programme, they jointly wrote guidance to enable their receptionists to better navigate patients to the appropriate care.
 

April 12, 2018

Aylsham and Reepham Surgeries staff was aware of a number of frequent attenders to their practices, but they never analysed the problem until they came across the Productive General Practice (PGP) Quick Start programme.
 
With support from the NHS England’s Sustainable Improvement team, the practices pinpointed almost 700 ‘inappropriate appointments’ over a period of 12 months.
 

April 9, 2018

GP practices will offer the shingles vaccine throughout the year to patients over the age of 70.
 
A letter by Public Health England (PHE) and NHS England sent to practices today (9 April) specified that patients aged 70 and 78 years old will now be eligible for their shingles vaccine from the date of their birthday.
 

April 6, 2018

Meeting the increasing needs of an ageing population with limited resources is a challenge most practice managers are facing at present, reflected by frequent media reports of primary care staff shortages nationwide.
 
Management in Practice’s reporter Valeria Fiore asked Devon-based practice manager, federation manager and occasional CQC inspector Tracy Green how she overcomes this obstacle and keeps her practice thriving.
 
Q: What is the biggest challenge you are facing as a practice manager?
 

April 3, 2018

Adelaide Street Surgery in Blackpool was struggling to hire more GPs to meet a growing demand of appointments from its patients.
 
The practice management team and GP partners met to come up with a workforce strategy, which resulted in the decision to hire two paramedics.
 
The move came after a positive experience in 2015, when the practice hired its first paramedic to deal with acute on the day emergencies.
 
On top of being able to save £20,000 a year, the team could offer an extra 88 appointments per week.