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Monday 18 December 2017
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Topic: Practice management

December 13, 2017
December 11, 2017

An inner-city GP practice with over 17,000 patients has handed back its contract because it can no longer offer a 'fair and adequate' service to patients.

November 27, 2017

As part of the General Practice Development Programme (GPDP), the NHS has launched 10 High Impact Actions to respond to the challenges of modern general practice and allow practices to ‘work smarter, not harder’.

Productive workflows – matching capability with demand, was addressed to practice managers and anyone with an interest in managing workload.

November 24, 2017

A programme to help GPs refer domestic violence and abuse (DVA) victims has just launched as a social enterprise and will expand across the UK and globally.

IRIS provides training and support to GPs, practice nurses and other primary care clinicians to help them identify and refer women suffering from domestic abuse.

November 23, 2017

Two weeks ahead of the Budget, NHS CEO Simon Stevens spoke at an NHS Providersconference in Birmingham to remind politicians of the £350m a week promised to the NHS during the Brexit campaign.

He said that, if there was a cash injection into the NHS, waiting lists will reach five million patients by 2021.

Instead, the Government has decided to give the NHS:

November 22, 2017

The Chancellor of the Exchequer Philip Hammond has announced today an investment of £3.5bn for buildings and facilities in the NHS England by 2022/2023.

Of this money, £2.6bn will flow into the NHS’ sustainability and transformation partnerships (STPs), to help them improve facilities and help local areas to focus on providing more integrated care for patients, and better meet demand for services.

November 21, 2017

Around 46.63% of practice managers (PM) works from five to eight additional hours per week, with a collective figure pointing at 8.3 extra hours per week, a survey of 1,030 responses has found.

November 20, 2017

The Care Quality Commission (CQC) has rated Central Surgery (Dr Yogesh Amin) in Cheriton Road, Folkestone, Kent ‘good overall’, after it was put under special measures during an inspection in 2017.

November 17, 2017

The Care Quality Commission (CQC) has rated Hylton Medical Group in Sunderland as ‘good’, after an inspection they carried out in September.

The practice was rated ‘inadequate’ twice, following two CQC inspections in April 2015 and February 2017. However, following an inspection by the CQC in September, the practice was rated ‘good overall’.

November 14, 2017

The Care Quality Commission (CQC) has placed Old West Surgery in Old Road West, Gravesend, Kent into ‘special measures’, after an inspection they carried out in August.

The practice, which was previously rated ‘good’, has now been rated overall ‘inadequate’.

The CQC report says: ‘The practice failed to assess, monitor and mitigate risks to the health, safety and welfare of service users.’  

November 9, 2017

GP consultation lengths in the UK are among the shortest in Europe, a study by Cambridge University and published in the BMJ Open has revealed.

The study, called International variations in primary care physician consultation time: a systematic review of 67 countries covered more than 28.5 million consultations showing that GP appointments last less than five minutes for half of the world population, ranging from 48 seconds in Bangladesh to 22.5 minutes in Sweden.  

November 3, 2017

GP practices owned by limited companies deliver worse patient care than other practices, a study has revealed.

The data, published in the Journal of the Royal Society of Medicine, showed patients registered with practices holding Alternative Provider Medical Services (APMS) contracts had an overall experience of 3.04 point lower than those with general contracts.

The biggest difference reported was 12.78 points, in terms of patients’ satisfaction on consultations with their preferred GP.

October 27, 2017

Nearly 600 GP practices were affected by the NHS cyber attack, a recent National Audit Office (NAO) investigation has revealed.

NHS England was the victim of a ransomware cyber attack, known as WannaCry, the largest to ever affect the service on 12 May 2017.

The virus sent pop-up messages to NHS computers, requesting a $300 (around £230) ransom payment in exchange for access to the PCs.

As a result, patient records and emails were inaccessible and thousands of GP appointments were cancelled.

October 25, 2017

All 207 Clinical Commissioning Groups (CCGs) could be in charge of primary care from April 2018.

NHS England wants the majority of CCGs to apply for full delegation, on the commissioning of GP practices’ services, before 1 November.  

Enhancing primary care

In a document describing the application process, NHS England wrote: ‘The delegated commissioning model is delivering a number of benefits for CCGs and local populations.

October 24, 2017

Around 3,000 GPs have left Scotland to work abroad since 2008, according to recent figures from the General Medical Council (GMC).

In a bid to retain and attract more doctors, the Scottish Conservative Party launched a new campaign called ‘Save Our Surgeries’, urging ministers to increase the funding that goes to GP practices.

The campaign states that the Scottish Government should invest 11% of all NHS spending into general practice ’to boost working conditions, recruitment and retention’.

October 23, 2017

Practice managers are facing financial pressures as Primary Care Support England (PCSE) keeps failing to deliver its services.

Derby and Derbyshire Local Medical Committee (LMC) has raised concerns in a letter addressed to Dominic Hardy, the national director of Primary Care.

Cutting costs

The PCSE, also known as Capita, is responsible for delivering NHS England’s primary care support services. Some of its functions include reimbursing GP practices, making GP payments, registering new patients and storing medical records. 

October 20, 2017

It has been said that ‘practice managers are the key to the sustainability of primary care’. But what if GP practices could operate efficiently without them?

Virginia Patania held the title 'practice manager' of Jubilee Street practice until she traded her title in for ‘transformation partner’ three years ago.

Empowering the staff

October 19, 2017

From fire-fighting to forward planning - why data analysis should be part of your practice DNA, writes Helen Seth

When it comes to providing more efficient and effective services, the quick wins have already been banked. So how do GP practices continue to improve services and save money, while grappling with an ageing population, an exponential rise in long-term conditions, tighter budgets, increasing vacancies and a heavier workload?

October 18, 2017
A study revealed that unofficial Facebook pages for general practices carry more negative reviews and comments than official ones.

Unofficial Facebook pages can compromise practices’ professional integrity, according to research.

A study, released by the British Journal of General Practice, revealed that unofficial Facebook pages for general practices carry more negative reviews and comments than official ones.  

Researchers looked at 83 practices based in North Staffordshire, which had a total of more than 450,000 registered patients.

More than half of these practices had unofficial pages, with some using their names to advertise local businesses.

October 17, 2017

Over a quarter of GP practices now deal with more than 10,000 patients across the country.

A new report published by NHS Digital compared the proportion of practices by list size between October 2013 and October 2017.

It revealed that list sizes have been in steady decline over the past four years.

October 13, 2017

Professor Helen Stokes-Lampard, chair of the Royal College of General Practitioners (RCGP), said GP practices can help socially-isolated patients.

Speaking at the RCGP Conference in Liverpool on 12 October, professor Stokes-Lampard told the story of 84-year-old Enid.

Enid, ‘an ageing widow’, was regularly visiting her practice not because she was ill but because she felt lonely and wanted to talk to someone.

October 11, 2017

Most GP practices previously rated inadequate are now rated good, according to the latest report published by the Care Quality Commission (CQC).

The report, State of Care, reveals that in spite of the challenges general practice has been confronted with this year, 80% of 196 inadequate GP practices have made the necessary changes to improve their services quality between 2016 and 2017.

The CQC re-inspected a total of 1,700 practices, including 613 originally rated 'requires improvement' and 891 originally rated 'good'.   

October 6, 2017

The state of general practice in England has dramatically changed over the past 20 years.

Rising workload, tighter financial constraints, recruitment issues and restricted access have led to the current crisis most practice managers are facing.

But there is always an exception that proves the rule.

October 4, 2017

Sean Duggan has called mental health workforce within GP practices to get better training to meet patient’s needs.

The chief executive of the Mental Health Network made those comments following the release of a report, the future of the mental health workforce about mental health services.

The report was released in September 2017 by the Centre for Mental Health on behalf of the Mental Health Network.