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Friday 20 October 2017
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Topic: Practice development

October 18, 2017
A study revealed that unofficial Facebook pages for general practices carry more negative reviews and comments than official ones.

Unofficial Facebook pages can compromise practices’ professional integrity, according to research.

A study, released by the British Journal of General Practice, revealed that unofficial Facebook pages for general practices carry more negative reviews and comments than official ones.  

Researchers looked at 83 practices based in North Staffordshire, which had a total of more than 450,000 registered patients.

More than half of these practices had unofficial pages, with some using their names to advertise local businesses.

October 16, 2017

‘We’re losing two practices per week,’ NHS England's director of primary care revealed last week.

Speaking at the Royal College General Practitioner (RCGP) annual conference on 13 October, Dr Arvin Madan expressed his concerns on the future of general practice in a question-style event, among other healthcare professionals.

Practices under pressure

October 11, 2017

Most GP practices previously rated inadequate are now rated good, according to the latest report published by the Care Quality Commission (CQC).

The report, State of Care, reveals that in spite of the challenges general practice has been confronted with this year, 80% of 196 inadequate GP practices have made the necessary changes to improve their services quality between 2016 and 2017.

The CQC re-inspected a total of 1,700 practices, including 613 originally rated 'requires improvement' and 891 originally rated 'good'.   

October 6, 2017

The state of general practice in England has dramatically changed over the past 20 years.

Rising workload, tighter financial constraints, recruitment issues and restricted access have led to the current crisis most practice managers are facing.

But there is always an exception that proves the rule.

October 4, 2017

Sean Duggan has called mental health workforce within GP practices to get better training to meet patient’s needs.

The chief executive of the Mental Health Network made those comments following the release of a report, the future of the mental health workforce about mental health services.

The report was released in September 2017 by the Centre for Mental Health on behalf of the Mental Health Network.

October 3, 2017

Wessex Local Medical Committees (LMC), NHS England and Health Education England (HEE) have launched a training programme for practice managers.

The programme was developed by former practice manager Louise Greenwood following the outcomes of 136 practice manager appraisals, which were carried out in Spring 2017.

October 2, 2017

Eight practices and one out-of-hours emergency service will now treat homeless patients in a new scheme launched across Greater Manchester.

The programme, Homeless-Friendly, was created by Dr Zahid Mehmood, a managing partner at the Royton Medical Centre.

Starting today, 2 October, it aims to tackle inequalities surrounding homeless patients, who often struggle to see a GP.

‘We want to see a cultural shift towards homeless people in the way that everyone from banks to supermarkets has changed their attitude to those with dementia.

September 29, 2017

NHS Digital has announced the launch of a new pilot in general practices in England.

The scheme will enable five GP practices, which currently use the Vision system, to prescribe and deliver Electronic Prescription Service Schedule 2 and 3 Controlled Drugs (EPS CDs) across London and in the north west of the country.

NHS Digital will be in charge of monitoring the prescription and dispensing of EPS CDs.

September 28, 2017

Dr Arvind Madan, director of primary care, NHS England, revealed the progress that have been made since the General Practice Forward View (GPFV) was launched 18 months ago.

Speaking at the Management in Practice conference at Olympia, London, on 28 September 2017, he said: 'Primary care is on the top of the NHS agenda. With the GPFV, we can have a vision over the next few years on the problems we need to fix to enhance the future patient's experience.

September 27, 2017

Higher investment in primary health care results in massive savings for secondary health care, reveals a study published in the British Journal of General Practice (BJGP).

Researchers at King’s College London gathered data between 2014 and 2015 in a cross-sectional study of NHS payments to general practices in England. 

September 26, 2017

Virginia Patania of Jubilee Street Practice, east London, explains how patient satisfaction levels transformed when she gave more responsibility to practice staff.

September 25, 2017

How can practice managers create a super-practice? Paul Conroy started originally with the invitation to all 38 practices in the area; 15 expressed interest and shared data initially, and 12 have crossed the finish line.

In North East Essex, we had a strong practice-based commissioning group in the days of primary care trusts, and we still retain a close-knit forum of local practice managers.

September 23, 2017

Liam White offers a quick checklist to help you get the right team

Great things in business are never done by one person: they’re done by a team of people,’ said Steve Jobs, the visionary founder of Apple. Getting the right team is perhaps the most important part of making any organisation a success – and that’s as true in primary care as it is in the IPhone design team.

Like so many things in general practice, if you don’t want to end up fire-fighting, you will need a plan.

September 21, 2017

The Care Quality Commission (CCQ) found that one in seven GP practices rated inadequate across England failed to improve after re inspection.

The report, called the state of care in general practice, is the first of its kind to set out the findings of all 7,365 GP practices in the country.

The CQC analysed all GP practices from 2014 to 2017 in two phases. The practices rated inadequate or requiring improvement were then re inspected six months later.

September 19, 2017

Thousands of GP surgeries in the UK are now able to release time to care with Surgery Connect telephone solution through their EMIS system.

The cloud-based software, from telecommunications service provider X-on, allows GP practices to have access to the latest in telephone technology, save time and improve their patients’ experience.

It provides services, such as call recording and appointment confirmation. The service is much cheaper than a traditional phone system, offering free calls and single monthly payments.

September 18, 2017

The primary care landscape is developing at a rapid pace and practice managers are the key to the sustainability of primary care. Jo Wadey discusses why it is an important time to invest in themWith the rapidly changing landscape of primary care, there has never been a more important time to think about our professional development.

September 16, 2017

The average GP earnings decreased by 1.2% in 2015/16 compared to the previous year, according to the latest report published by NHS Digital.

The analysis includes earning and expense data for both full and part-time GPs who were practicing in the UK as either contractors or salaried GPs on that period.

It reveals that the average taxable income of contractors or salaried GPs working in either General Medical Services (GMS) or Primary Medical Services (PMS) practices was £90,100 in 2015/16 compared to £91,200 in 2014/15.

September 15, 2017

A NHS scheme in Sandwell and West Birmingham Clinical has significantly benefitted patients’ health.

The Primary Care Commissioning Framework (PCCF) was created in 2016 by NHS Sandwell and West Birmingham Clinical Commissioning Group (CCG). This collaboration between local GP practices and the CCG aims to provide high-quality care to patients, reduce health inequalities and enhance partnership working.

September 14, 2017

Growth in primary care has been paralysed by misaligned policy. Angela Sharda speaks to a practice manager about how she rises to the challenge.

Q. How do you keep your practice thriving?

A. We provide high quality, patient- centred services and are often recommended by word of mouth. We also provide community engagement events. We merged with another practice in 2013 and have a service-level agreement linking us to eight care homes.

September 8, 2017
Seven practices in Bury intend to merge into a single GP Practice, in a bid to 'enhance the future of General Practice, local patients and staff'.

Seven practices in Bury intend to merge into a single GP Practice, in a bid to 'enhance the future of General Practice, local patients and staff'.

The new practice, named Tower Family Healthcare, will be formed over the next 12 months with over 30 GPs. The seven surgeries will all keep their current buildings and patients will still be able to see their usual doctors, nurses or healthcare support workers.

August 3, 2017

Ann Neville decided to move into practice management in 2014 after her father fell ill with dementia. Just three years later, she has rectified major problems with access, introduced a workable system for visits and created a risk register that is giving pre-emptive advice to patients who might develop diabetes.  
Her practice, Darwen Healthcare in Lancashire, has nine GPs, 38 practice staff and a list of 12,500. 
Ms Neville has been commended by her peers for her ‘can-do’ attitude and as someone who is both firm and fair in her approach.

June 30, 2017
When it comes to providing more efficient and effective services, the quick wins have already been banked. So how do GP practices continue to improve services and save money?

When it comes to providing more efficient and effective services, the quick wins have already been banked. So how do GP practices continue to improve services and save money, while grappling with an ageing population, exponential rise in long term conditions, tighter budgets, increasing vacancies and a heavier workload?

June 21, 2017
Should you own and develop your own building, or find a reliable private sector partner to develop premises that you can lease? Monica Macheng
and Michael Hiscock from law firm Wright Hassall explore the options.

Should you own and develop your own building, or find a reliable private sector partner to develop premises that you can lease? Monica Macheng and Michael Hiscock from law firm Wright Hassall explore the options

Reading the NHS sustainability and transformation plan for Coventry and Warwickshire published recently, I was impressed by the bold opening statement of the vision for the local health and care economy: ‘To work together to deliver high-quality care, which supports our communities to live well, stay independent and enjoy life.’

June 15, 2017
Political uncertainty could benefit the NHS, the NHS Confederation's chief executive has said.

Political uncertainty could benefit the NHS, the NHS Confederation's chief executive has said.