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Thursday 22 March 2018
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Topic: Practice development

March 20, 2018


Less than half of GP practices in England offer free Wi-Fi to their patients because of comissioners' logistics delays, Management in Practice has learned.

NHS Digital said that, as of 19 March, only 43% of GP practices (approximately 3,261 practices) offer Wi-Fi services to their patients, despite the target of providing free Wi-Fi to all patients by 31 December 2017.

March 19, 2018

Some GP practices in Huddersfield, West Yorkshire will start offering evening and weekend appointments, the commissioning body has announced.

NHS Greater Huddersfield Clinical Commissioning Group (CCG) will offer these extra appointments from 31 March in a bid to help reduce pressures on both general practices and hospital emergency departments, while giving patients a convenient choice to access GP appointments out-of-hours.

March 12, 2018

Business manager Nicola Hewitson, who has been a practice manager for six years, spends between five to eight hours a week playing laser tag, while she plays table top war gaming once a fortnight.

Firing infrared beams and thinking up war gaming strategies have turned out to be important assets for Nicola, who makes full use of these skills even when managing her practice, Thorpe Road Surgery in Peterborough, where she has worked for three years.  

March 9, 2018

A GP practice is launching a virtual patient participation group (PPG) to run alongside with its regular face-to-face meetings.

Adelaide Street Family Practice in Blackpool hopes that the existence of a digital group on Facebook will encourage more people to become active participants and contribute to the practice’s PPG.

The digital group is launching on 20 March, but the practice will be running a test session before the official release date.

February 23, 2018

If your practice doesn’t explicitly cater for LGBT patients, you might be missing a trick.

But services like Pride in Practice provide practice managers and other practice staff with support to help them become more aware of LGBT issues and what this means for their practice.

Pride in Practice is an LGBT Foundation project currently rolled out in Greater Manchester, endorsed by the Royal College of GPs and funded by Greater Manchester Health and Social Care Partnership and NHS England.

February 16, 2018

GP practices in England have lost 219 GPs in three months.

Provisional NHS England data shows that there were 33,872 Full Time Equivalent (FTE) GPs in December 2017 compared to 34,091 in September 2017 – a 0.6% decrease.

‘Very disappointing’

Commenting on the finding, chair of the Royal College of GPs (RCGP) Professor Helen Stokes-Lampard said that this is ‘very disappointing and frustrating news’.

February 15, 2018
KardiaMobile is a small device the size of a credit card that can detect AF through a person’s fingertips.

New technology to detect atrial fibrillation (AF) is being distributed to NHS practices across England.

Developed by AliveCor, KardiaMobile is a small device the size of a credit card that can detect AF through a person’s fingertips.

GPs are encouraged to use it as a screening-tool for atrial fibrillation during routine appointments or during other health checks.

February 6, 2018

NHS England and NHS Improvement released updated 2018/19 plans for the NHS, in which they expect CCGs to get more involved with general practices on a number of aspects.

How will this update concern you?

Here’s our pick:

1.       Extended access to GPs

February 5, 2018

A research has found that practices are losing their GPs because of three reasons in particular and encourages policymakers to start from these findings to improve the state of primary care.

January 31, 2018

Alternatives to face-to-face GP consultations are difficult to implement and might not translate into better patient access and reductions in workload, new research has suggested

Practices were struggling to implement alternatives to traditional consultations, a study published today (30 January) in the British Journal of General Practice has found.

January 31, 2018

A GP practice in Folkestone has announced intentions to close one of its branches that fails to comply with the Care Quality Commission (CQC) guidelines and is no longer financially sustainable.

In a letter to patients, GP Principal and sole provider for The Surgery Dr Zaw Thike launched a proposal to close his branch in Hawkinge, Folkestone after recognising that the premises hinder the delivery of certain aspects of care and that not enough space is available for nurses to support GPs during working hours.

January 30, 2018

Practices should adopt a few changes to create an ‘accepting atmosphere’ and improve health outcomes in LGBT patients, a study published today in the British Journal of General Practice has suggested.

In their study, researchers said that sometimes only inexpensive changes are needed, such as ‘displaying signs or symbols that convey an accepting atmosphere, such as a rainbow symbol or the Human Rights Campaign logo’.

January 26, 2018

GP practices will benefit from a new pilot that will see specialist and advanced paramedics rotating through the ambulance service, community multi-disciplinary team and primary care.

The paramedic pilot, launched by Health Education England (HEE) on 24 January, allocates £600,000 to trial the new rotational model to check its feasibility.

Specialist and advanced paramedic practitioners (SPPs and AAPs) are set to work across the NHS, to help within the ambulance service, community-based teams and GP practices.

January 25, 2018

A GP practice has managed to exit special measures after it proved to have addressed key areas of concern previously outlined by the Care Quality Commission (CQC).

Thornton Lodge Surgery (Dr Hafiz Rehman) in Huddersfield, West Yorkshire was deemed 'inadequate' by the CQC in May 2017 after the CQC found that it had health and safety-related issues.

Following a more recent inspection in November 2017, the CQC decided to improve the practice’s rating after it found proof of improvements.  

January 24, 2018

Around 3.5 million UK residents with asthma are not receiving the basic care they need, according to a survey by Asthma UK.

The charity surveyed 7,611 patients with asthma in the UK and also found that 1 in 6 people (15%) with asthma lamented poor care.

The study Falling Through the Gaps: Why more people need basic asthma care, revealed that according to national guidelines, every asthma patient is supposed to have access to three elements of basic care:

January 22, 2018

NHS England, has found that your practice could save £15,000 by choosing to employ a nurse practitioner instead of a GP and free up to 260 hours of GPs’ time by simply making better use of clinical nurses. 

January 22, 2018

A practice in south-east London has been rated ‘inadequate overall’ after a Care Quality Commission (CQC) inspection in September 2017.

It is the second time the Charterhouse Surgery in the London Borough of Bromley receives this rating, after it was rated inadequate overall following another inspection in November 2016.

The practice provides services to approximately 7,400 patients and operates in the least deprived decile in England.

January 19, 2018

A GP practice has been awarded the prestigious Centrica Top 100 Apprenticeship Employer 2017 at the National Apprenticeship Awards that took place on 18 January at the Grosvenor House Hotel in London.

The Alvanley Family Practice, a small practice with more than 5000 patients in Woodey, Stockport is also the regional winner of the Apprenticeships National Awards 2017.  

Practice manager, Kay Keane said her practice was the only NHS practice to be awarded the prize.

January 12, 2018

A new framework on how to share information and avoid duplication of requests in general practice has been published today.

January 10, 2018

NHS England has approved funding for further 160 surgery-based pharmacist posts.

It means that the total of clinical pharmacists working across more than 3,200 GP practices will increase from around 580 to more than 1,100, covering a population of nearly 34 million patients.

January 9, 2018

Now that the festive period is over it is time to get back on track.

Practice managers around the UK are not only wishing for the New Year to bring ‘joy and prosperity’. They are already brainstorming on how to improve both their own and their practice’s life.

Love my job

It is always hard to go back to routine after a long Christmas break, especially if what waits around the corner is an endless list of unfinished tasks.

January 8, 2018

A practice previously rated ‘good’ by the Care Quality Commission (CQC) has been awarded an ‘outstanding’ by the independent regulator of health and social care services, following their latest inspection in November 2017.

Irwell Medical Practice in Bacup, Lancashire was rated ‘outstanding overall’, despite still receiving three ‘good’ for ‘safe’, ‘effective’ and ‘responsive’.

December 29, 2017

Primary care and the role of the practice manager have changed radically in the past decade.

Reforms in healthcare and wider spheres of life, together with operational considerations mean that the job calls for an increasing set of professional skills — and even personal qualities.

December 19, 2017

The Care Quality Commission (CQC) has rated a practice in Leeds as inadequate overall and put it in special measures, following an inspection carried out in August 2017.

The Highfield Medical Centre in Bramley, Leeds, was already rated inadequate during another inspection carried out one year ago.

It must now improve on safety, effectiveness and being well-led, said the CQC report.