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Monday 25 March 2019
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Topic: Latest News

December 17, 2018

Working in a practice is by no means an easy job. As if the day-to-day running is not tricky enough, especially with the pressures caused by underfunding, practices face another significant challenge from impatient, frustrated and occasionally rude or violent patients.
 
To an extent, this behaviour might seem unsurprising as you are dealing with sick, anxious people, and you might expect practice teams to be reasonably robust about this. But there are times when patient behavior oversteps the mark.

November 14, 2018

School children are often told to stand up to bullies and speak up about their behaviour – whether this is in the playground or via the internet.
 
But what if the bullying is happening in the workplace and you find yourself the victim of it? And what if you are afraid to stand up to the bully and the bureaucracy of the NHS organisation you are working in?
 
The 2017 NHS Staff Survey, published by NHS Employers and completed by 487,227 NHS staff, shows that bullying and harassment remains an issue in the NHS.
 

September 11, 2018

A glitch in an IT system used by GP practices has resulted in documents being left out from patient records, NHS England has warned.
 
The Docman IT system – which is used by approximately 6,000 GP practices – automatically processes letters received by practices through NHSmail and adds them to the patient records.
 

September 7, 2018

There has been an increase in the number of written complaints submitted to GP and dental practices but a fall in those presented to secondary care, NHS Digital has found.
 
In a report published yesterday (6 September), Data on Written Complaints in the NHS, 2017-18, NHS Digital said that there was a 4.5% rise in the number of complaints made by or on behalf of patients to GP and dental practices.
 

September 3, 2018

The finalists for the 2018 General Practice Awards have been announced.
 
Management in Practice is delighted to announce the finalists for the Practice Manager of the Year Award (sponsored by PSUK Ltd) and the GP Team of the Year Award (sponsored by MPS).
 
The six practice managers that will vie for the award are:

March 22, 2019

GPs are only just beginning to understand what it will mean to be part of a primary care network when their practices come to join one in the next few months.
 
When the new five-year GP contract was announced by NHS England and the BMA in January, networks were the centrepiece, with financial incentives offered to encourage practices to join.
 

March 21, 2019

The running of the NHS cervical screening programme administration will be taken off Capita and brought back in house, NHS England has announced.
 
Speaking in front of the Public Accounts Committee (PAC) yesterday (20 March), NHS England chief executive Simon Stevens said he is not ‘satisfied’ with how the private company has run the cervical screening programme, and will begin the phased transition back in house in June.
 

March 21, 2019

The expansion of the primary care team is the ‘only way forward’ to address workforce shortages, according to a new report published today (21 March).
 
The report, published by The Health Foundation, The King’s Fund and Nuffield Trust, analysed staffing shortages in the health and care workforce and outlined a series of policy recommendations for the upcoming NHS workforce implementation plan.
 

March 20, 2019

As part of Management in Practice’s series on the wider primary care team, Rachel Carter explores how practices are working with specialist mental health staff
 
Last year, NHS England announced that mental health therapists could become ‘the norm’ in general practice, as it launched guidance for GPs on how to co-locate this group of professionals into their surgeries. 
 

March 20, 2019

GPs are being explicitly told not to issue fit notes to patients by the Department of Work and Pensions, even if there is still a chance that the decision could be appealed.
 
The changes to the letters sent to GPs by the DWP remove the section warning that they may still need to issue fit notes - for example if a patient is appealing a decision or their condition gets significantly worse.
 
This means that GPs may have been put off from issuing a fit note, even if they believed one was needed.
 

March 19, 2019

Receptionists should assist patients who struggle to use digital facilities in their practices, a spokesperson for Londonwide LMCs has said.
 
Concerns were raised at the Londonwide LMCs’ Annual Conference last week (12 March) that health inequalities could arise as a result of the increased use of technology in the health service.
 

March 18, 2019

The winners of the General Practice Awards 2018 were revealed at an awards ceremony on Friday, 30 November at the Park Plaza Westminster Bridge London hotel.
 
The awards celebrated their 10th anniversary last year and recognised the hard work and innovation of general practice teams and individuals.

March 18, 2019

The recruitment of additional healthcare professionals into primary care networks (PCNs) is ‘an opportunity to build on our workforce teams and look after our patients further’, a BMA spokesperson has said.

Dr Krishna Kasaraneni, an executive member of the BMA GP committee, called on practices to join networks in order to better support their teams and provide improved patient care.

March 15, 2019

Primary care networks with a population size of 30,000 are set to receive £1 per patient more than 50,000-patient networks in 2019/20, according to new guidance from the BMA.
 

March 15, 2019

Practice managers have raised concerns about a lack of funding to support them in setting up primary care networks (PCNs).

The additional funding of £1.50 per patient provided as part of the new GP contract will come in from April, after practices have signed up to networks.

March 14, 2019

The pension tax allowance for general practice failed to get a mention in the Spring Statement.
 
Outlining the Spring Budget today in the House of Commons, Chancellor Philip Hammond did not speak of the current pension taxation policies and their impact on GPs, despite the Government previously suggesting it would address the issue and the BMA yesterday calling for an announcement in today's Spring Statement.
 

March 14, 2019

Medical Defence Union (MDU) medico-legal adviser Dr Kathryn Leask on how practices can effectively address complaints at an early stage
 
Dealing with a practice complaint can be time consuming and, depending on the context, distressing.
 
However, in the Medical Defence Union’s (MDU) experience, the time taken to provide a response will be well spent if the complainant’s concerns can be addressed at the first opportunity.
 

March 13, 2019

Primary care networks will not have to be led by a GP, with 'any clinician' in general practice able to take charge, NHS England has said.
 
Under the new five-year GP contract, practices will be provided with extra funding to join networks, which will see groups of practices serve 30-50,000 patients.
 
All networks must appoint an accountable clinical director, who will be responsible for ensuring it delivers local services, by 15 May.
 

March 12, 2019

CCGs in some areas of England have been trying to ‘manipulate’ new primary care networks to ensure they align with their own plans, according to the BMA.
 
GPs told our sister publication Pulse, where this story was first published, that a number of CCGs have been trying to influence how networks are set-up, including telling practices which GP should become their clinical director.
 

March 12, 2019

A Manchester-based social enterprise is to launch a new hotline for homeless patients who struggle to access GP care.
 
Homeless Friendly, an initiative that signposts practices as particularly welcoming to patients sleeping rough, is to introduce the hotline.
 
The service will direct patients towards GP surgeries who will register people without a fixed address, and advocate on their behalf when they struggle to access care.
 

March 11, 2019

Dr Nikita Kanani tells Jaimie Kaffash the new contract is the first step in tackling the crisis in general practice
 
NHS England’s acting director for primary care is that rare beast – an NHS England official who is admired by the grassroots. Dr Nikita Kanani has managed to foster goodwill by being accessible. ‘So many practices already have my mobile number and can tweet me or email me, or whatever because I want to hear what’s going on,’ she says.
 

March 8, 2019

CCGs must involve local GPs in decision-making as services are increasingly commissioned across larger populations, a committee of MPs has warned.
 
The Public Accounts Committee, which has been scrutinising CCG performance, said in a report published today there is a risk that commissioners will ’lose touch’ with local populations as efforts are made to deliver the NHS’s long-term plan.
 

March 7, 2019

A quarter of patients are dissatisfied with general practice - the lowest level since data was first collected in 1983 – a new analysis of a national survey has claimed.
 
 
The King's Fund and Nuffield Trust's analysis of the 2018 British Social Attitudes (BSA) survey revealed only 63% of people taking part were satisfied with GP services.
 

March 7, 2019

The BMA has said employers must do more to support older doctors, who represent a significant proportion of the NHS workforce.

Nearly half (47%) of GPs in the UK are over the age of 45 and nearly two in ten (17%) are over 55, according to the BMA’s report - supporting an ageing medical workforce – published last week (26 February).