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Friday 16 November 2018
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Topic: Latest News

September 11, 2018

A glitch in an IT system used by GP practices has resulted in documents being left out from patient records, NHS England has warned.
 
The Docman IT system – which is used by approximately 6,000 GP practices – automatically processes letters received by practices through NHSmail and adds them to the patient records.
 

September 7, 2018

There has been an increase in the number of written complaints submitted to GP and dental practices but a fall in those presented to secondary care, NHS Digital has found.
 
In a report published yesterday (6 September), Data on Written Complaints in the NHS, 2017-18, NHS Digital said that there was a 4.5% rise in the number of complaints made by or on behalf of patients to GP and dental practices.
 

September 3, 2018

The finalists for the 2018 General Practice Awards have been announced.
 
Management in Practice is delighted to announce the finalists for the Practice Manager of the Year Award (sponsored by PSUK Ltd) and the GP Team of the Year Award (sponsored by MPS).
 
The six practice managers that will vie for the award are:

November 15, 2018

Capita failed to deliver over 47,000 cervical cancer screening letters to patients - an issues it knew about two months before informing NHS England.
 
The private company admitted to our sister publication Pulse, where this article was first published, that it had discovered the error in August, but only told NHS England in October.
 

November 15, 2018

The number of available flu vaccines for this year’s flu season is set to exceed demand, NHS England has said.
 
In a letter sent to GP leads and practice managers last week, NHS England said that the supply of the adjuvanted trivalent inactivated flu vaccine (aTIV) – also known as Fluad – for the over-65s will ‘exceed anticipated requirements’.
 

November 15, 2018

Specialist commercial property solicitor Clare Darwood outlines why sidestepping property ownership and going down the sale and leaseback route could bet the right option for your practice. 
 
Understandably, many practices struggle with the decision on whether to purchase practice premises or take a lease.
 

November 14, 2018

The BMA has urged NHS England to end Capita’s contract for GP back office services, after it failed to deliver correspondence relating to cervical cancer screening to 47,700 women.
 
The BMA has written to NHS England chief executive Simon Stevens after becoming aware of the issue, which it said mainly relates to appointment invitations or reminder letters, but does include some screening results.
 

November 14, 2018

Some 40,000 patients could lose their GP as several practices are set to close across the UK, mainly as a result of recruitment issues.
 
Two practices in south west Wales and one in south London are due to close by early 2019 as GPs retire without replacement. A further four practices are under review in County Durham and one in East London due to the same issue.
 

November 13, 2018

GP practices had 'more than enough time' to place their orders for the new over-65s flu vaccine, NHS England has said.
 
As practices and pharmacies are still having to turn away patients due to problems securing stocks of the adjuvanted trivalent flu vaccine (aTIV), NHS England has suggested GPs are to blame for the mess, according to the Daily Mail.
 

November 13, 2018

GP practices will be repaid for the costs of locums covering for GP partners gradually returning to work, following clarification from NHS England.
 
Local commissioners will be asked to reimburse the costs of locums covering for GP partners returning to work after sick leave on ‘phased return or adjusted hours’.
 
This comes as NHS England updated its protocol on locum cover payments for GP performers on sick leave and phased return last month.
 

November 12, 2018

Data outages affect the ‘nuts and bolts’ of GP practices and the IT system in Wales needs to improve to ensure practices can assist their patients, RCGP Wales has said.
 
In response to a report on the NHS Wales Informatics Service (NWIS) published by the Welsh National Assembly’s Public Accounts Committee, RCGP Wales said the findings should ‘kickstart a process that improves digital technology in the Welsh NHS’.
 

November 12, 2018

Some GP practices have been left with ‘extraordinarily high numbers of documents to check’ following errors with the Docman system.
 
In some cases, practices were having to manually check 'in excess of a thousand' documents following the IT glitch, which was reported in August and caused documents received by practices through NHSmail to be left out from patient records.
 

November 9, 2018

A myriad of letters flow into GP practices every day, consuming a large part of the team’s time.
 
Dr Andrew Venning, a GP partner at Cricketfield Surgery in Devon, worked with his team to create a system that would help his practice save time on reviewing correspondence.
 
The new way of working was introduced just over a year ago and has since helped the practice save on average 25 hours per week of GP time, which roughly equates to 1,300 hours a year.
 
The problem
 

November 8, 2018

Practice manager Daniel Vincent on the importance of empowering others, building trust and getting the job done 
 
I became a practice manager by chance. In August 2009 I joined a brand new Darzi centre two weeks before opening and, two weeks in, the existing practice manager decided the role wasn't for him and left with immediate effect.
 
That day I was asked to step up and since I have always been one to seek out a challenge, I accepted the role without hesitation.
 

November 7, 2018

A number of GP practices are set to receive extra funding from their CCG to make up for the loss of their minimum practice income guarantee (MPIG) payments.

November 7, 2018

Private provider Babylon’s chatbot – an AI software that triages patients based on their symptoms, without a doctor’s intervention – could offer patients a less effective service than a GP, a letter published in medical journal The Lancet has suggested.
 
In a study published in June, Babylon, which provides the GP at Hand service to NHS patients, analysed the efficacy of its AI chatbot in primary care triage and diagnosis.

November 6, 2018

The number of patients registered at health-board run practices in Wales has increased by 885% over the past five years, figures collected by the RCGP show.
 
Last year 151,431 patients were registered with a managed practice compared with 17,104 in 2012/13.
 
It means that now almost 5% of patients are covered by managed practices in Wales compared with 0.6% five years ago.
 

November 6, 2018

A National Academy for Social Prescribing will help GPs and frontline staff share expertise, the health and social care secretary has said.
 
Speaking at a Kind’s Fund event on social prescribing in London today, Matt Hancock said that social prescribing is ‘fundamental to prevention’.
 
The academy will be a ‘research base’ for social prescribing and will set out its benefits across the world, Mr Hancock said.
 

November 5, 2018

GPs and frontline staff should feel ‘confident’ to remind people of their ‘responsibilities' in preventing illness, health secretary Matt Hancock said today, as he announced the Government’s long-term focus will be on stopping people becoming unwell.
 
Speaking at the International Association of National Public Health Institutes in London, Mr Hancock said he wants to see people taking ‘greater personal responsibility’ for managing their health.
 

November 5, 2018

GP practices have been told not to sign NHS Property Services (NHS PS) occupancy agreement letters (OALs) if they do not agree with their terms, Londonwide LMCs has said.
 
The LMC body representing practices in London said that the letters have not been agreed with the GPC nor with them and for this reason they are asking practices to seek legal advice before signing the letters.
 

November 2, 2018

Just around one in 10 locum GPs would consider taking on a partnership role in the future, a major survey of locum GPs has revealed.
 
In our sister publication Pulse's first ever survey of locum GPs, only 13% answered yes to whether they would ‘ever’ become a partner in future, while 65% said no and the remainder that they did not know.
 
The main barriers appear to be a lack of a financial incentive and concerns regarding partner workloads.
 

November 2, 2018

A Scottish GP practice in Wick has trialled video appointments this week in a bid to meet patients’ needs, NHS Highland has said.
 
From 29 November, a nurse and a GP based at Riverview Practice in Wick offered video appointments to patients who did not need to be seen face-to-face.
 
The service, called GP Near Me, is an extension of an existing NHS Highland’s NHS Near Me video consulting service, which is used for hospital outpatient appointments.
 

November 1, 2018

Tower Hamlets GP practices have written to EMIS Health, asking why the company is surveying patients about their willingness to pay for GP services and private healthcare and urging them to stop. Read the letter in full.
 

November 1, 2018

A Swedish GP provider offering video consultations has launched its service in the NHS.
 
Forty practices in North West Surrey are now offering GP video consultations following a partnership between North West Surrey integrated care services (NICS) GP federation and LIVI, the video consultation provider.