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Sunday 19 November 2017
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Topic: CQC

September 21, 2017

The Care Quality Commission (CCQ) found that one in seven GP practices rated inadequate across England failed to improve after re inspection.

The report, called the state of care in general practice, is the first of its kind to set out the findings of all 7,365 GP practices in the country.

The CQC analysed all GP practices from 2014 to 2017 in two phases. The practices rated inadequate or requiring improvement were then re inspected six months later.

July 21, 2017
Most GP practices in England are rated as good or outstanding the Care Quality Commission’s (CQC) has revealed.

Most GP practices in England are rated as good or outstanding by the Care Quality Commission (CQC), it has revealed.

Its annual report, released on Tuesday (18 July), details over 45,000 of the CQC’s inspections carried out over the past year, almost 20% (7,770) of which were for GP practices.

The vast majority (85%) of assessed GP practices were rated ‘good’ and 5% were considered ‘outstanding’. However, 9% were deemed to ‘require improvement’ and 3% named ‘inadequate’.

May 23, 2017
See your practice praised in the next Management In Practice - enter the MIP List 2017 now!

It is valuable for practices to promote their acheivments and make them visable to patients, commissioners, and inspectors alike.

As having an effective practice manager can be one of a practice's most priceless assests, this acheivement must be shared.

Management In Practice is inviting practice managers to apply to be in the MIP List 2017, which will name the 25 best practice managers in the UK.

May 5, 2017
The Dispensing Doctor Association (DDA) has launched its 2017 general election manifesto, asking for all parties to protect rural dispensing practices.

The Dispensing Doctor Association (DDA) has launched its 2017 general election manifesto, asking for all parties to protect rural dispensing practices.

The association is calling on election candidates in each of the devolved nations to:

May 2, 2017
Virginia Patania is not a typical practice manager. Angela Sharda speaks to her about her outlook and approach.

Virginia Patania hasn’t used the title ‘practice manager’ for about a year, but instead refers to herself as a ‘transformation partner’, which she describes as ‘someone who is deeply invested in the practice’s change and transformation, but has a stake.’
Her approach is different from the conventional practice manager, but she is also keen on making a difference in her community and in general practice. Her positive approach, she says, comes from the people around her and from generating results.

April 27, 2017
A practice group in Sunderland has been threatened with closure after CQC inspectors placed it in special measures for a second time.

A practice group in Sunderland has been threatened with closure after CQC inspectors placed it in special measures for a second time.

Care Quality Commission (CQC) inspectors rated almost every aspect of care at Sunderland's Hylton Medical Group as 'inadequate' on 20 April.

The practice has lodged an appeal and is awaiting the outcome.

The group, which operates two sites for 5,240 patients, only came out of special measures a year ago.

April 3, 2017
Elliott Hall Medical Centre in Middlesex is the first practice in London to be awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC).

Elliott Hall Medical Centre in Middlesex is the first practice in London to be awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC).

The practice was rated as outstanding in all areas: Safe, Effective, Caring, Responsive, and Well-led.

Ursula Gallagher, CQC deputy chief inspector for primary care in London, told Management in Practice how the practice achieved this.

Arrival

February 23, 2017
It was revealed in the 2017/18 GP contract deal that the value of a QOF point will increase from April this year by 3.6% from £165.18 to £171.20.

It was revealed in the 2017/18 GP contract deal that the value of a QOF point will increase from April this year by 3.6% from £165.18 to £171.20.

As the population grows, it was decided that the value of a QOF point would increase proportionally to the consumer price index (CPI) and growth in average GP practice list size.

If the increase was not made year on year, then inflation would mean that work related to QOF would automatically become worth less to practices.

February 10, 2017
CQC inspections are designed to identify quality in general practice, but it’s questionable whether they really focus on the stuff that matters, argues Virginia Patania.

CQC inspections are designed to identify quality in general practice, but it’s questionable whether they really focus on the stuff that matters, argues Virginia Patania, Jubilee Street Practice manager.

Six years ago, my practice obtained the RCGP’s Quality Practice Award (QPA). More than 18 months of work, spread almost evenly across our team of 43, earned us a little logo that we have proudly kept on display since 2010, in the practice, on the website and on any printed materials.

February 10, 2017
Practices will have their full CQC fees reimbursed following the negotiation of the new GP contract.

Practices will have their full CQC fees reimbursed following the negotiation of the new GP contract.

The average size practice currently pays around £2,500 in CQC fees, rising to £4,800 next year.

Practices will be required to submit their paid invoice to NHS England or their CCG and will then be paid back the full amount through a new system of direct reimbursement.

February 10, 2017
CQC practice manager adviser Josiane Wadey suggests ways to prepare for when the inspectors come calling.

CQC practice manager adviser Josiane Wadey suggests ways to prepare for when the inspectors come calling.

When I learned we would be having inspections from the Care Quality Commission (CQC), I wanted to understand what would be expected of us and share my learning through our practice management network – so I applied for a post as CQC practice manager adviser. Two years on, I have done a number of inspections on my days off and have learned a lot from them. 

February 1, 2017

Professor Sir Mike Richards will retire this summer after having served as chief inspector for hospitals for four years.

Richards was appointed in 2013 in a newly created role that led the CQC’s new approach to hospital inspections and ratings launched in the same year. The model involved using larger and more specialist teams of inspectors and experts to rate hospitals using a scale that ranges from “outstanding” to “inadequate”. It was adapted in adult social care and primary medical services in 2014.

December 9, 2016
NHS Confederation has told the Government that the CQC needs to show better value for money in light of the planned fee hike.

NHS Confederation has told the Government that the CQC needs to show better value for money in light of the planned fee hike.

In written evidence to the Health Select Committee’s CQC accountability hearing, NHS

December 5, 2016
Practices of concern may receive a phone call rather than a visit from the CQC inspector in future, the deputy inspector of general practice has said.

Practices of concern may receive a phone call rather than a visit from the CQC inspector in future, the deputy inspector of general practice has said.

Ruth Rankine said this would form part of the CQC's new approach from October next year, by which time all GP practices will have already been inspected and rated once.

December 1, 2016
The GP practice where the CQC’s chief inspector of general practice, Professor Steve Field, is a partner has received a rating of ‘requires improvement’ on ensuring services are safe for patients, despite being given a ‘Good’ rating overall.

The GP practice where the CQC’s chief inspector of general practice, Professor Steve Field, is a partner has received a rating of ‘requires improvement’ on ensuring services are safe for patients, despite being given a ‘Good’ rating overall.

CQC inspectors said the Bellevue Medical Centre, Birmingham, needed to improve its patient safety after failures to appropriately review patients on high risk medications.

October 13, 2016
Despite facing “increased demand” and a shortage of GPs, “overall quality in the sector remains high”

The quality of primary care services “remains high” despite mounting pressures, says a new report from the Care Quality Commission (CQC).

The report, The state of health care and social care in England, says that despite facing “increased demand”, a shortage of GPs and increasing vacancies, “overall quality in the sector remains high”.

September 30, 2016
Services must do more to protect children and young people from possible sexual exploitation, a CQC report has found

Services must do more to protect children and young people from possible sexual exploitation, a Care Quality Commission (CQC) report has found.

Joint inspections between CQC, Ofsted, HM Inspectorate of Probation and HM Inspectorate of Constabulary have found that public services need to better recognise and act on their safeguarding responsibilities when it comes to identifying and responding to possible child sexual exploitation.

September 23, 2016
CQC has closed a GP practice in south London after no evidence was found that the practice staff had undertaken basic life support training in the past year

The Care Quality Commission (CQC) has closed a GP practice in south London after no evidence was found that the practice staff, including the GP, had undertaken basic life support training in the past year.

St James Church Surgery in Bermondsey, which served 1,420 patients, had its registration cancelled after the CQC deemed it to be ‘inadequate’ in July.

September 8, 2016
BME groups are less likely to be aware of diabetes education programmes, the Care Quality Commission has found

Black and minority ethnic (BME) groups are less likely to be aware of diabetes education programmes, the Care Quality Commission (CQC) has found.

In a new report, My diabetes, my care, the CQC also found that such courses were rarely offered to people with learning disabilities.

The report said that only three out of the 20 people from BME groups interviewed had attended a structured education programme for diabetes.

September 6, 2016
Overworked GPs are partly behind a recent surge in psychiatric drug prescribing, the director of a leading drugs charity has said

Overworked GPs are partly behind a recent surge in psychiatric drug prescribing, the director of a leading drugs charity has said.

Harry Shapiro, director of the charity DrugWise, said the rise in benzodiazepine-type drug prescriptions was, in part, due to a “hidden collusion” between stressed GPs and patients, looking for a prescription.

August 30, 2016
The CQC is cutting the pay of GP special advisors to save money, despite increasing practice fees by 600% in two years

The Care Quality Commission (CQC) is cutting the pay of inspection team GP special advisors to save money, despite increasing practice fees by 600% in two years.

A Pulse report has revealed the CQC told GP special advisors that they would see a pay cut of 12.07% or £58 per inspection because of a “reduced financial model”.

August 23, 2016
The Government is consulting on expanding the scope of services inspected by the CQC

The Government is consulting on expanding the scope of services inspected by the Care Quality Commission (CQC).

Under the proposals, the CQC could become responsible for rating seven new services including cosmetic surgery providers, substance misuse centres and termination of pregnancy services.

July 29, 2016
The CQC has lost up to 500 DBS certificates for people who had applied to become registered managers and providers

The Care Quality Commission (CQC) has lost up to 500 disclosure and barring service (DBS) certificates for people who had applied to become registered managers and providers.

During a planned refurbishment of its office in Newcastle earlier this month, the CQC reported that a locked filing cabinet containing DBS certificates was “wrongly marked for removal and destruction”.

July 13, 2016
Poor integration in local services means older people are losing out on personalised, effective and responsive care, according to the CQC

Poor integration in local services means older people are losing out on personalised, effective and responsive care, according to the Care Quality Commission (CQC).

After reviewing eight health and wellbeing board areas, the CQC has concluded that although there is widespread commitment to integrated care local leaders, including commissioners, were unsure of how to put it into practice.