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Wednesday 21 November 2018
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Topic: CQC

October 16, 2018

A GP practice has been asked to temporarily suspend its services to patients following a CQC inspection earlier this month.
NHS Knowsley CCG announced on 9 October that the Aston Healthcare GP practice site at Gresford Medical Centre closed with ‘immediate effect’ following a CQC inspection on 3 October.
According to the CCG, the CQC sent a letter to Aston Healthcare requiring them to temporarily close the Gresford Medical Centre site, which closed on 8 October.

October 11, 2018

A GP practice in Redditch, West Midlands will close at the end of the year after a failure to find a provider to take over the practice, NHS Redditch and Bromsgrove CCG has announced.
The CCG said it did everything possible to keep Woodrow Medical Centre open, but could not find a permanent clinical provider, resulting in the decision to close the practice in December.
Patients have been advised to look for another practice before the end of the year.
Troubled practice

June 13, 2018

Practice managers are critical in enabling GPs to run their practice effectively, a report by the Care Quality Commission (CQC) has concluded.

May 23, 2018

A GP surgery in Reading has struggled to recruit practice staff and as a result has had to hand back its contract.
Priory Avenue Surgery in Caversham will close on 30 June 2018, after the current APMS provider of GP services One Medical Group failed to recruit permanent GPs and practice staff, NHS Berkshire West Clinical Commissioning Group (CCG) said in a statement published today (23 May).

May 16, 2018

A team of CQC inspectors has made an unannounced visit to a GP practice in Soho, central London, after complaints that non-English speaking patients were receiving sub-standard care.
Chinese patients, who make up a third of the 5,200 patients registered at the Soho Square General Practice, have been turned away following the departure of both Chinese-speaking practice partners, as well as 'all other experienced staff, at all levels'.

May 11, 2018

A GP practice with over 14,000 patients has been temporarily suspended by the CQC following concerns over patient safety.
The Staunton Group Practice in Haringey has been suspended for six months with the four GP partners ‘unable to see patients at the practice’ during this time.
An 11-practice partnership in nearby Enfield has had to step in to care for the patients.
With 14,658 patients registered at the practice, it is thought to be one of the biggest practices to be suspended by the CQC.

April 10, 2018

The Royal College of General Practitioners (RCGP) has issued a list of questions for patients, GPs, commissioners and practices to consider before switching to online GP services.

April 6, 2018

Meeting the increasing needs of an ageing population with limited resources is a challenge most practice managers are facing at present, reflected by frequent media reports of primary care staff shortages nationwide.
Management in Practice’s reporter Valeria Fiore asked Devon-based practice manager, federation manager and occasional CQC inspector Tracy Green how she overcomes this obstacle and keeps her practice thriving.
Q: What is the biggest challenge you are facing as a practice manager?

March 29, 2018

The Care Quality Commission (CQC) has decided to charge GP practices according to their patient list size, scrapping the previous banded approach.

In its consultation response, the CQC said yesterday (28 March) that the amount of money to be paid by NHS GP providers will be calculated by using the patient list size per location.

The CQC said that they have decided to ‘move to a proportionate from a banded approach in charging fees using patient list size for all NHS GP providers’.

March 23, 2018

More than two in five online primary care service providers are 'unsafe', a report by the Care Quality Commission (CQC) has found.

The report published today (23 March) on inspections carried out up to 28 February also revealed that online primary care services improved since they were first inspected in November 2016, when 86% of these services were not providing safe care.

February 14, 2018

A GP surgery that was rated inadequate twice by the CQC has been taken over by a new provider, the CCG has confirmed.

Charterhouse Surgery in Orpington, in the London Borough of Bromley was rated inadequate overall for the second time by the CQC following an inspection in September 2017.

NHS Bromley Clinical Commissioning Group (CCG) said that the change in provider is a result of the most recent CQC report.

February 13, 2018

A GP practice has been rated ‘outstanding’ overall by the Care Quality Commission (CQC), after it was inspected in December 2017.

Haughton Thornley Medical Centres in Denton and Hyde, Greater Manchester has been rated good for being ‘safe’, ‘effective’ and ‘caring’ and outstanding for being responsive and well-led.

The inspectors praised the practice’s Patient Participation Group (PPG), which they found was encouraging patients to get sign up for online access to their medical reports.

February 9, 2018

Another practice failed to meet the Care Quality Commission (CQC) requirements to provide safe and effective quality of care, according to a report published today (9 February).

Oldham GP practice in Oldham, Greater Manchester failed to convince the CQC inspectors on a number of areas. They rated the practice as inadequate for ‘safety’, ‘effectiveness’ and ‘well led’ and requires improvement for ‘caring’ and ‘responsiveness’.

February 1, 2018

A GP practice in Feltham, West London has been put in ‘special measures’, a Care Quality Commission (CQC) report published today has shown.

Little Park Surgery was rated ‘inadequate overall’ after a CQC inspection in October 2017 found that it was inadequate for ‘safe’ and ‘well-led’ and required improvements for being ‘effective’ and ‘responsive’.

The practice was already rated as ‘inadequate overall’ after an inspection in October 2016 and another one in September 2017.

January 25, 2018

A GP practice has managed to exit special measures after it proved to have addressed key areas of concern previously outlined by the Care Quality Commission (CQC).

Thornton Lodge Surgery (Dr Hafiz Rehman) in Huddersfield, West Yorkshire was deemed 'inadequate' by the CQC in May 2017 after the CQC found that it had health and safety-related issues.

Following a more recent inspection in November 2017, the CQC decided to improve the practice’s rating after it found proof of improvements.  

January 22, 2018

A practice in south-east London has been rated ‘inadequate overall’ after a Care Quality Commission (CQC) inspection in September 2017.

It is the second time the Charterhouse Surgery in the London Borough of Bromley receives this rating, after it was rated inadequate overall following another inspection in November 2016.

The practice provides services to approximately 7,400 patients and operates in the least deprived decile in England.

January 15, 2018

The ever-increasing workload  for doctors in England and demanding patients are among the key factors for stress for GPs,  a study published in online journal BMJ Open reveals.

January 12, 2018

A new framework on how to share information and avoid duplication of requests in general practice has been published today.

January 10, 2018

The CQC has decided to pause re-inspections of good and outstanding GP practices for the month of January.

January 4, 2018

The Care Quality Commission (CQC) will rate more than 800 additional healthcare organisations in England, including independent doctors that offer digital medical advice and prescriptions.

December 15, 2017

The Care Quality Commission (CQC) has decided to put a practice in Newcastle upon Tyne in special measures following its latest inspections in September and October 2017.

During previous inspections, Dilston Medical Centre was rated ‘requires improvement’ and ‘deteriorated even further’, the CQC inspectors found.

The most recent report said that the practice was ‘inadequate in all areas’.

December 4, 2017

The Care Quality Commission (CQC) has placed Park Grange Medical Centre in Bradford in special measures, following an inspection they carried out in September 2017.

The CQC inspectors found that the practice presented ‘extreme health and safety risk due to safety features being incomplete’. It registered ongoing building work that forced staff and patients to use a new extension.

It also emerged that although staff were aware of their roles and responsibilities, some of them had not received a written contract of employment.

October 27, 2017

Small practices will pay a lower registration fee, while larger ones will pay more, the Care Quality Commission (CQC) has revealed.

The CQC proposes to calculate fees based on patient list sizes rather than number of registered locations, from April 2018.

Structure 'doesn't fit'

The CQC said: ‘The current fees structure does not fit the way the sector is structured, and it will become increasingly outmoded as the way services are organised and delivered develops further.’

September 21, 2017

The Care Quality Commission (CCQ) found that one in seven GP practices rated inadequate across England failed to improve after re inspection.

The report, called the state of care in general practice, is the first of its kind to set out the findings of all 7,365 GP practices in the country.

The CQC analysed all GP practices from 2014 to 2017 in two phases. The practices rated inadequate or requiring improvement were then re inspected six months later.