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Friday 23 August 2019
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Topic: CPD

November 17, 2010
This CPD Zone article provides an overview of the key aspects of surgery insurance and what practice managers should look for, and in some cases avoid, when buying this type of insurance

To follow is an overview of the key aspects of surgery insurance and what practice managers should look for, and in some cases avoid, when buying this type of insurance.

What is it?
A surgery policy is a package of common insurance covers that are relevant to the needs of a medical practice.
   
What to look for

September 3, 2010
This article suggests practical methods for ensuring your practice provides an excellent patient experience

Steve Dampier
Service Development Manager
BMI Healthcare

In an ever-changing environment, patient satisfaction is one of the most important ingredients in helping to create appropriate patient pathways in line with the Quality and Outcomes Framework (QOF).
 

July 1, 2010
Practice managers are required to review and manage a variety of financial areas. This could involve mortgages, protection, insurance and partnership agreements

In today's busy GP practice, financial matters often fall under the responsibility of the practice manager. In a series of four articles, we'll be looking at some of the key areas that could affect you.

Firstly we'll be focusing on commercial mortgages and the various requirements and processes involved. We'll be looking at protection and the options available for partners and staff.

June 29, 2010
This article looks at issues involved in protecting your surgery in the event of illness or death of a partner or key staff member

There are lots of areas of financial planning that are important to GPs, but what about business protection?

Experience tells us that failure to adequately protect your business in the event of illness or the death of a partner or key employee can expose it to unnecessary risks.

March 9, 2010
This article outlines some of the key areas you need to consider when thinking about signing up to a commercial mortgage

If you're planning any major changes to your practice such as extending the property, investing in new equipment or even buying or building new premises, then you'll probably need to find an injection of capital to fund the project. It's an ambitious and exciting move but the prospect of securing the capital may seem a daunting responsibility.

August 17, 2009
Practice-based commissioning (PBC) plays a vital role in health reform. This key government policy puts practices at the heart of PCT commissioning with the aim of developing better services for local communities

Practice-based commissioning (PBC) is about involving GP practices and other health and primary care professionals in the commissioning of services.

August 3, 2009
The Department of Health’s focus on “patient choice” means practices are encouraged to speak to their patients, request feedback and work to provide the services that their patients demand

Patient care has, of course, always been the cornerstone of good general practice, and includes all aspects of a patient's visit to their surgery – from the attitude of the practice staff and the surgery environment to the crucial GP-patient relationship and the quality of treatment.

In recent years, general practice has been seen as something of a political battleground, with the result that offering "patient choice" – giving people a greater say in where they receive services that best fit in with their lifestyles – has become a mantra of modern healthcare.

August 3, 2009
The increasing requirement for GP surgery development – whether new build or renovation – to ensure the building’s facilities can cope with new demands of additional primary care services is a growing area of skill for practice managers

This CPD Zone is currently in development and will be updated soon.

August 3, 2009
Innovation has always been a key facet of primary care – but never more so than today, when funding cuts means practice managers need to find new ways of delivering effective services

This CPD Zone is currently in development and will be updated soon.

July 30, 2009
This series of CPD articles provides a practical approach to achieving maximum gain through PBC within a local health economy

Sharon Willis

Director
Connecting Quality Consultancy Solutions Ltd (CQCS) and Connecting Quality Development Solutions Ltd (CQDS)

July 3, 2009
IT technology has revolutionised general practice. Practice websites, GP2GP, electronic prescriptions and summary care records are just a few developments designed to enhance patient services and the working lives of practice staff

This CPD Zone is currently in development and will be updated soon.

June 6, 2008
Adele D’Cunha is the practice manager at the Wellbrook Surgery in London. Here, she shares her approach to the “practice operation and development” competencies outlined on the preceding pages

Adele D'Cunha is the practice manager at the Wellbrook Surgery in London. Here, she shares her approach to the "practice operation and development" competencies outlined in Steve Williams' article:

October 2, 2007
After a short break, our practice manager reflects on the neglect of her CPD ...

She's back from a break – and our practice manager insider has been inspired to continue with her professional development ...

Last month I had a two-week holiday, but it seems a dim and distant memory now!

However, just before my holiday my thoughts had turned to my continuing education – very often the one person we neglect in the practice is ourselves!