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Wednesday 19 September 2018
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Topic: *** Editor's Pick

September 7, 2018

There has been an increase in the number of written complaints submitted to GP and dental practices but a fall in those presented to secondary care, NHS Digital has found.
 
In a report published yesterday (6 September), Data on Written Complaints in the NHS, 2017-18, NHS Digital said that there was a 4.5% rise in the number of complaints made by or on behalf of patients to GP and dental practices.
 

September 3, 2018

The finalists for the 2018 General Practice Awards have been announced.
 
Management in Practice is delighted to announce the finalists for the Practice Manager of the Year Award (sponsored by PSUK Ltd) and the GP Team of the Year Award (sponsored by MPS).
 
The six practice managers that will vie for the award are:

September 18, 2018

An East London GP surgery run by the Hurley Group super-practice has been granted almost £1m by the local council to increase its capacity amid a rapidly growing population.
 
The Island Medical Centre in Tower Hamlets will receive £985,839 to refurbish the surgery, adding four clinical rooms and capacity for up to 28,000 new patient appointments every year.
 

September 18, 2018

GP practices should promote online GP services to university students, according to guidance issued by NHS England.
 
The document, published this month, outlines how online GP services can support students and what practices can do to advertise that they offer these features.
 

September 17, 2018

A GP practice has reported losses of various medical items, after it was burgled last week.
 
The Lea Vale Medical Practice, located in the Liverpool Road Health Centre in Luton, told Bedfordshire police that several items went missing, ‘including a defibrillator, an ECG machine, a blood glucose machine, five boxes of clothes, a doctor’s stamp, boxes of condoms, paramedic emergency equipment and an iPhone 7’.
 

September 14, 2018

GP at Hand improves access to services for patients, even if they don’t use the app because it is ‘taking pressure off the NHS’, the health secretary has said.
 
Speaking at Babylon’s headquarters in London on Wednesday, health secretary Matt Hancock said the video consultation company’s NHS service ‘can help to remove’ the ‘increasing demand in the NHS’.
 
He also clarified comments he made earlier in the day, in which he called for GP at Hand to be ‘available to all’.

September 14, 2018

GP practices and A&E departments will ‘undoubtedly see’ a growing number of patients concerned over what health data means for them, a leading surgeon has predicted. 
 
Mr Richard Kerr, chair of the Royal College of Surgeons’ Commission on the Future of Surgery, has warned that the increased availability of new technologies such as wearable health devices and sensor will leave more patients alarmed over the data collected.
 

September 13, 2018

The new adjuvanted flu vaccine could save 30,000 GP consultations per year, Public Health England has said.
 
The vaccine - available for the first time this winter - could also cut hospitalisations by 2,000 and prevent over 700 flu-related deaths in England.
 

September 13, 2018

The NHS 10-year plan should focus on prevention and helping primary care to deliver it, the primary care workstream lead for the long-term plan has said.
 
Speaking at The King’s Fund Priorities for the 10-year plan event today, GP and Lancashire and South Cumbria ICS lead Amanda Doyle said that primary care is the ‘delivery arm’ of prevention.
 
She said that although the Five Year Forward View (FYFV) ‘majored’ on prevention, it was difficult to deliver on it because of the funding needed in the acute sector.

September 12, 2018

All practice staff should get vaccinated against influenza, both for their own and their patient’s health, the RCGP has said.
 
It comes as the NHS is asking all frontline staff to get their free flu jab, to achieve the highest possible level of vaccine coverage this winter and bulletproof the NHS for the coming winter.
 

September 12, 2018

Management in Practice is speaking to a series of PMs on the front-line about what being a practice manager means to them.

Editor Nora Elias talks to Martin Bell, business manager at the Sacriston Surgery in County Durham, about the challenges practice management poses and the future of the profession.
 
Q. How has being a practice manager changed since you first started out in the profession?

September 11, 2018

A Scottish GP practice has taken the decision to close one of its branches after being unsuccessful at recruiting new GPs.
 
The Mill Practice in Dundee will close its Fintry Mill Medical Centre site and move all patients to the main site, Arthurstone Medical Centre, from 5 October. 
 

September 10, 2018

The NHS Business Services Authority is launching a scanning service for GP practices to digitise old patient records.
 
The service, which comes at a cost to practices which NHSBSA would not disclose, uploads patients' Lloyd George envelopes to the practice's IT system.
 
According to NHSBSA, over a third (35%) of practices making use of the service in a pilot scheme expect to open a new consultation room with the space that has been freed up.
 

September 7, 2018

Every patient in England will have access to NHS 111 online via the NHS App from the end of this year.
 
The news, unveiled yesterday (6 September) at the Health and Care Innovation Expo, comes as NHS England has previously claimed its online 111 technology reduces the number of patients referred to a GP by a fifth when compared with telephone triage.
 

September 6, 2018

An Oxfordshire GP practice is texting its patients to encourage them get their flu vaccine from the surgery after it lost custom to local pharmacy services.
 
The text from staff at Abingdon Surgery in Abingdon, Oxfordshire reads: ‘Dear [patient]. We are now taking bookings for our autumn flu clinics. Seasonal vaccinations provide a valuable source of income for the practice, so please support your surgery.’
 

September 5, 2018

MPs are to debate a private members bill next month that would allow GPs to charge patients for appointments.
 
Christopher Chope, MP for Christchurch, first put forward the National Health Service (co-funding and co-payment) bill in September 2017, which aims to ‘make provision for co-funding and for the extension of co-payment for NHS services in England; and for connected purposes’.
 

September 5, 2018

A GP superpractice has won a three-year contract worth £684,000 to help provide extended access to patients in Yorkshire.
 
Modality Partnership will work in alliance with a group of seven GP practices in NHS Vale of York CCG to deliver seven-day access to GP appointments in the area.
 

September 4, 2018

GP practices that still have to ditch paper prescriptions will receive support by the Health and Social Care secretary to switch to electronic prescribing.
 
Matt Hancock announced that the Government will change the regulations that currently limit the issuing of electronic prescriptions later this year. 
 

September 4, 2018

The UK's largest superpractice could reach 400,000 patients by the end of October, according to its GP chair.
 
Our Health Partnership (OHP), which currently has 370,000 patients, is in discussion with a further four GP practices about joining the super-partnership.
 
Although it declined to name the practices during the merger talks, OHP said they were based in Birmingham and Shropshire, where it already operates 34 and six practices respectively.
 

September 3, 2018

More than 4,500 patients registered at the Rosemount Medical Group (RMG) in Aberdeen could be redistributed to GP practices closer to their homes when their practice closes next year.
 
This is the preferred option that the Aberdeen City Integration Joint Board (IJB) is considering to guarantee general practice services to Rosemount Medical Group’s 4,568 patients.
 

August 31, 2018

A GP practice in Gateshead will continue to provide general practice services to patients after NHS Newcastle Gateshead CCG secured a new APMS provider.
 
CBC Health Ltd, formed by local practices in Gateshead, has been awarded a 10-year contract to deliver primary care services to 1,996 registered patients at Blaydon GP practice.
 
Patients will not need to take any action following the change of provider.
 

August 30, 2018

Private online providers are creating competition between NHS practices that is threatening the loss of both patients and staff and could lead to practice closures, GPs have warned.
 
The companies are setting up services at a time when NHS practices are so underfunded they are struggling to offer basic GMS care, let alone develop technology for online consultations, suggested the GPs.
 

August 29, 2018

GP practices are being offered video consultation technology for free by a private provider in exchange for ‘communication’ with NHS patients by the company about its prescription services.
 
Now Healthcare Group, which currently offers private online GP consultations through its Now GP app, plans to trial the approach with five groups of NHS practices and one ‘very large’ practice in England in the next two months.