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Sunday 19 November 2017
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Topic: *** AskTheExpert: Training

June 16, 2017
Coping with harassment at work is not an easy task and can become an uncomfortable situation. Katie Mahoney and Emily Battcock explain how to overcome the issue.

Coping with harassment at work is not an easy task and can become an uncomfortable situation. Katie Mahoney and Emily Battcock explain how to overcome the issue

Many of us probably think workplace harassment is a thing of the past, but it is both surprising and disappointing that cases are still hitting the headlines.

Last year, the Trades Union Congress (TUC) found that in a survey of 1,500 women, 52% said that they had been harassed at work.

June 8, 2017
Ann Neville is the practice manager for Darwen Healthcare which recruited 3 GPs during the last year and a half and has been rated ‘Outstanding’ by the CQC.

Ann Neville is the practice manager for Darwen Healthcare which recruited 3 GPs during the last year and a half and has been rated ‘Outstanding’ by the CQC.

Ann spoke at Management In Practice Manchester today (8 June) about her experience of implementing change in her practice at a session called: ‘When recruitment gets tough, the tough get recruiting’.

May 8, 2017
A group of sixteen practices in the southeast have banded together to form a federation to ease pressure on their resources.

A group of sixteen practices in the southeast have banded together to form a federation to ease pressure on their resources.

The GP federation for Windsor, Ascot and Maidenhead (F-WAM), will see a group of surgeries from across the borough to share their expertise.

The federation was officially formed on 26 April after a year’s worth of preparation. The group will now have 140,000 registered patients on their list.

May 4, 2017
The Scottish government has announced £2.5m for ‘up-skilling’ general practice staff, including practice managers.

The Scottish government has announced £2.5m for ‘up-skilling’ general practice staff, including practice managers.

The investment will offer managers, as well as receptionists training on how to direct patients to the right service and to take on more administrative tasks currently done by GP.

Health secretary Shona Robinson has committed to investing an extra £250m in general practice per year by 2021.

April 28, 2017
The new deal for general practice has surpassed expectations, but will it be enough to make a tangible improvement to practice finances? Alice Harrold examines the 2017/18 GP contract to find out what practices can expect in the coming year.

The new deal for general practice has surpassed expectations, but will it be enough to make a tangible improvement to practice finances? Alice Harrold examines the 2017/18 GP contract to find out what practices can expect in the coming year

The GP contract for 2017/18 gives the first indications that the Government is waking up to the need to stabilise primary care. The consequences for the NHS of an underfunded general practice are finally getting recognition.

April 28, 2017
What will your job be like in a decade’s time? Victoria Vaughan asks the experts.

What will your job be like in a decade’s time? Victoria Vaughan asks the experts

If the past year has taught us anything, it is that predicting the future is a fool’s errand. Few people expected Brexit, to see Theresa May moving into Downing Street or Donald Trump waving from the White House.

But, closer to home, there are some clues to how the role of the practice manager is changing – and how it might look 10 years from now. 

April 13, 2017
Recording GP appointments could help improve patient care and provide a useful database for research and training, a study published in the British Journal of General Practice has suggested.

Recording GP appointments could help improve patient care and provide a useful database for research and training, a study published in the British Journal of General Practice has suggested.

Marcus Jepson, professor of primary care at the University of Bristol set out to create an archive of videotaped consultations and linked data based on a large sample of routine face-to-face doctor-patient consultations with consent for use in future research and training.

April 7, 2017
Changes to the Tier 2 immigration route for general practice employees are now in effect as of 6 April.

Changes to the Tier 2 immigration route for general practice employees are now in effect as of 6 April.

The changes will impact on how practices will be able to source and recruit staff from outside of the European Economic Area (EEA).

There minimum salary thresholds for Tier 2 applicants has increased to £30,000 for experienced workers but will remain at £20,800 for new entrants.

April 6, 2017
Managers can download an infographic guide from the NHS on how to best communicate with staff of all ages.

Managers can download an infographic guide from the NHS on how to best communicate with staff of all ages. You can see it here.

February 14, 2017
The man charged with improving general practice talks to Angela Sharda about how practice managers are key to revitalising primary care.

The man charged with improving general practice talks to Angela Sharda about how practice managers are key to revitalising primary care.

As NHS England’s head of general practice development, Dr Robert Varnam has no easy task.

February 8, 2017
The Government will consult on whether all healhcare regulators should be merged into one, in a massive overhaul that would save the NHS up to £36m a year.

The Government will consult on whether all healhcare regulators should be merged into one, in a massive overhaul that would save the NHS up to £36m a year.

The Department of Health (DH) has said that it will launch a consultation during 2017 on reforms to healthcare regulation.

One of the possibilities that will be consulted on is a merger of the existing nine regulators into a single body.