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Friday 28 April 2017
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Articles

The rising workload in general practice means stress levels have reached a new high. Can practice managers cope with the pressure?
Tuesday 22 November 2016
Your receptionist is the welcoming and firm but fair gatekeeper to your practice. But how can you ensure you recruit the perfect person?
Tuesday 22 November 2016
The practice manager role is evolving, so it is vital that you give yourself the best chance to cope with the rising workload
Tuesday 22 November 2016
Social media can help you reach out to your patients. How can you get the most out of it whilst ensuring it doesn’t damage your practice’s reputation?
Tuesday 22 November 2016
A medicines expert can add valuable expertise to the practice team, diverting some clinical work away from the GPs and giving patients more options for access
Tuesday 22 November 2016
Having the right system in place can help ensure your practice does not miss out on the money it’s owed
Tuesday 22 November 2016
As gatekeepers to the practice, receptionists are likely to encounter hostile patients. How can practice managers protect their staff from this behaviour?
Tuesday 22 November 2016
Data analysis might not sound like the most thrilling of subjects, but it can help you figure out more efficient ways to meet demand
Tuesday 22 November 2016
An irreverent look at some of the biggest health stories in the media
Tuesday 22 November 2016