This site is intended for health professionals only
Sunday 19 November 2017
LatestIssue

Choose another issue

Articles

Comment
Tuesday 6 April 2010
It comes to something when PCTs consider employing spies to asssess practices’ quality, says Cathryn Bateman. Wouldn’t support be better?
AMSPAR
Tuesday 6 April 2010
New events and priorities can cause grief for the prudent manager, blowing carefully laid plans off course and leaving new targets in their place. Tom Brownlie says we must steady our values when the the only known currency is change
Legal & Finance
Tuesday 6 April 2010
Practice managers’ already substantial burden will be greatly increased over the next two years by the seemingly inexorable growth of external regulation. Lawyers Yvonne Spencer and Derek Bellew outline the ambit of the new regulatory framework and give some tips on how practice managers should respond
Legal & Finance
Tuesday 6 April 2010
Spending cuts, increased taxation, rising expenditure … times are tough and don’t look like getting better anytime soon. So what can practice managers do to navigate this minefield? Monitor your budget effectively, make best use of resources and keep an eye on partners’ drawings, advises chartered accountant Ernie Turner
Human Resources
Tuesday 6 April 2010
Facilitation is harder than it looks – making sure that group events run smoothly, that any conflict is controlled and that learning points are agreed upon is no easy task. Patricia Gray outlines key techniques for helping your team reach a constructive consensus
Quality Matters
Tuesday 6 April 2010
Poor risk management can result in patient harm and lay both the practice and certain individuals open to complaints and litigation. This year, ensure you remain robust over risk, says Anne Ward Platt
Quality Matters
Thursday 8 April 2010
Last issue, we looked at legislation surrounding confidentiality and patient data. Here, Fiona Dalziel outlines practical measures to ensure quality risk management in several key related areas …
MIP Awards
Thursday 8 April 2010
The Management in Practice Awards 2010 will recognise outstanding achievements from both practice teams and individual practice managers. New and updated categories reward success across all aspects of practice management – submit your entry now!
Focus on ... self-care
Thursday 8 April 2010
Research suggests patients seeking treatment for minor ailments cost the NHS around £2bn a year. This was highlighted in a recent campaign to encourage patients to become more self-reliant. But is this at odds with the government’s drive for easier access to GPs? Daloni Carlisle considers the obstacles to greater self-care …
Focus on ... Self-Care
Thursday 8 April 2010
Haughton Thornley Medical Centres won the 2009 Management in Practice IT Award for their interactive practice web portal, which features an array of information to help patients manage their health. Dr Amir Hannan explains why he thinks the web is a vital tool to support self-care, and how this can be used by GP surgeries
Education & Training
Thursday 8 April 2010
Good communication with both staff and patients is a key skill – one that, if overlooked, can cause problems. Elizabeth Gates looks at obstacles to good communication in general practice, and how managers can strategise around this and encourage staff both to be aware of the issues and consider how they may resolve them
Education & Training
Thursday 8 April 2010
Training courses delivered by practice managers for local practice staff – this was the objective of “Learning in Lothian”, a new development programme launched in Scotland. Anne Crandles explains how the initiative has been geared to local training needs
Education & Training
Thursday 8 April 2010
Charitable organisations have a key role to play in both the preventative work of general practice and in supporting patients with long-term conditions. Steve Williams looks at the voluntary sector and outlines a few learning points for your CPD portfolio
Patients & Services
Friday 9 April 2010
A recent Management in Practice poll found that 83% of practice managers have increased their focus on access and responsiveness in the last two years, with more than 90% having implemented changes to make improvements in this area. This issue remains challenging, but resources and support are available to help …
Patient & Services
Friday 9 April 2010
People who provide ongoing support to a close relative or friend are at a greater risk of ill health themselves. How can practices best support carers’ needs? An action guide for GP teams outlines ways to help, as Judith Cameron and Professor Nigel Sparrow explain
Patients & Services
Friday 9 April 2010
The drive to provide care closer to home means many GP practices are now providing minor-surgery services. Dawn Stott outlines the essential standards to be met under the new GP regulatory system, and how managers can oversee high-quality community surgery
Premises & Facilities
Friday 9 April 2010
An ambitious premises development project in Bradford came to successful fruition when the Ridge Medical Centre opened its new doors in October 2009. In the first of a special two-part focus, Business Manager Nick Nurden outlines the planning, design and build process of moving a three-surgery practice into one building that now provides extensive and innovative community services
Practice Profile
Friday 9 April 2010
Upton Surgery, in the riverside town of Upton upon Severn in South Worcestershire, was named last year’s MiP Practice of the Year for its array of excellent patient services. Philippa White, the practice development manager, explains how strategic thinking and a recent premises move helped to make all this possible …
Closing Thoughts
Friday 9 April 2010
Plans to extend or abolish general practice boundaries are well intentioned, if politically stirred, says Stuart Gidden, but the government (of either hue) will need to tread carefully here