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Thursday 18 July 2019
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AMSPAR
Thursday 28 August 2008
It’s the 60th anniversary of the NHS and, as the aphorism goes, you don’t appreciate what you have until it’s gone – or, in Tom Brownlie’s case, until you’re enlightened by those who don’t enjoy the benefits of a health service that’s free at the point of delivery. Rather than grumbling at the NHS, he says, it’s worth reflecting on just how fortunate we are to have it, and how good its services can be …
MIP Survey
Thursday 28 August 2008
The latest Management in Practice survey, on risk management, polled more than 400 managers on their approach to health and safety and the precautions they take. The results suggests this is not a cut-and-dried issue among practices – many lacked training in this area, and a minority were not fully engaged in this vital task of operating a safe business
Legal & Finance
Thursday 28 August 2008
The slow uptake of practice-based commissioning has not been helped by several barriers to its successful implementation, says Graham Poulter – and serious financial errors in calculating secondary care costs is one major barrier. But, he argues, solutions are at hand to amend this and help ensure that the objective of “world class commissioning” becomes a reality
Patients & Services
Thursday 28 August 2008
Unresolved complaints in general practice can have a damaging effect on practice morale and operation. However, as Anne Ward Platt explains, an effective process of conciliation can help to repair relationships with patients holding grievances, and should be viewed as a valuable resource by practices intent on raising their standards of complaints handling
Patients & Services
Thursday 28 August 2008
The role of the GP with a Special Interest (GPwSI) has existed for a few years – but just how does this specialism enhance GP services? In this article, Dr Mike Merriman, himself a GPwSI in diabetes, gives a flavour of what a GPwSI can bring to a practice, and how the benefits can extend not only to the practice’s own patients, but also to the entire local health community …
Patients & Services
Friday 29 August 2008
At the end of June, the final report of Lord Darzi’s year-long review of the NHS was published. Setting out a vision for the healthcare service, with patient choice and empowerment as key principles, the report will affect primary care services for years to come. Fran Robinson reports on the key elements that will affect general practice, and the mixed response to the report
Education & Training
Friday 29 August 2008
Practice-based commissioning is an additional component of the personal skill mix required for a professional manager in today’s modern NHS. Primary care has evolved rapidly over the last few years, and, to remain at the forefront of your profession, says Steve Williams, you must be prepared to demonstrate a commitment to professional development in this area
Education & Training
Friday 29 August 2008
Last year, the new GP Curriculum was launched, which defined for the first time learning requirements for registrars. But this curriculum is not exclusively clinical and contains several components directly relevant to the practice manager. Julian Le Saux explains how this is an opportunity for two-way development between registrars and managers
Premises & Facilities
Friday 29 August 2008
Ever since Lord Darzi first put forward the idea of integrated primary care centres, the “p word” has been enough to send many healthcare professionals into a frenzy. In recent months the controversy has increased, with opposition politicians, GPs and patient groups clamouring to denounce these GP-led health centres. But this debate has partly fed misconceptions and confusion over polyclinics, as Fran Robinson reports
Quality Matters
Friday 29 August 2008
Violence in general practice is sadly an occupational hazard. Violent incidents can of course be extremely distressing, and have a longer-term impact on the practice staff involved. Mark Greener examines the problem posed by violence in primary care, examines some responses and asks: why do we still ignore around half of the assaults on healthcare professionals?
MIP Awards
Friday 5 September 2008
The MiP Awards 2008 have proved more challenging than we originally reckoned. The standard of entry was so high that the judges struggled to whittle them down. However, after much debate and deliberation the final entrants in each category have been chosen. The winners will be announced at the MiP Event in Birmingham, on 8 October. But until then, we will be showcasing the finalists here
Practice Profile
Friday 5 September 2008
Innovative practice teams are harnessing the potential of practice-based commissioning to make a real difference to local patient care – and this is by no means limited to large innercity surgeries. Grant Scott, the manager of a rural practice in Lincolnshire, describes how his surgery set up a pioneering sexual health clinic to remedy a lack of local service provision