Management in Practice

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"Lifelong learning and its relation to quality are pivotal in the continuous development of any organisation; none more so than the modern health service. Personal development is the key to success for individuals and organisations" – Elaine Guy, President of AMSPAR

"CPD: a process that enables NHS managers to acquire, maintain and enhance their knowledge, skills and attitude to optimise individual and organisational performance" – the Institute of Healthcare Management (IHM)

Continuing professional development (CPD) is essential for modern practice managers, who need not only to update their skills and competencies but also keep up with the rapid pace of change in primary care.

In support of this requirement, the Management in Practice CPD Zone has been created to support practice managers' learning needs and help you maximise your performance. It provides you with a series of learning resources, written by leading primary healthcare experts, specifically geared around supporting professional development.

Of course, keeping up-to-date with CPD can be a challenge for busy practice managers, as the demand to attend to all aspects of running the surgery means time is a limited resource.

This free learning resource has therefore been devised as a straightforward, time-effective way for you to refresh your skills and also demonstrate your learning as part of your CPD portfolio.

The process is really simple – just follow these steps:

First, read the article.
Answer the questions/reflections at the bottom of the article.
Click the "submit" button.
You will then receive an email, which will include all answers/reflections submitted in reference to the article.
Finally, print the email you have received, along with the article, and include both in your CPD portfolio.

This process is supported by AMSPAR, a provider of nationally recognised qualifications for nonclinical healthcare professionals.

Practice Finance Practice managers are required to review and manage a variety of financial areas. This could involve mortgages, protection, insurance and partnership agreements	Practice-based commissioning Practice-based commissioning (PBC) plays a vital role in health reform. This key government policy puts practices at the heart of PCT commissioning with the aim of developing better services for local communities	Primary Care Innovations Innovation has always been a key facet of primary care – but never more so than today, when funding cuts means practice managers need to find new ways of delivering effective services
Patient Care The Department of Health’s focus on “patient choice” means practices are encouraged to speak to their patients, request feedback and work to provide the services that their patients demand	Premises and Design The increasing requirement for GP surgery development – whether new build or renovation – to ensure the building’s facilities can cope with new demands of additional primary care services is a growing area of skill for practice managers	IM&T IT technology has revolutionised general practice. Practice websites, GP2GP, electronic prescriptions and summary care records are just a few developments designed to enhance patient services and the working lives of practice staff