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Sunday 18 August 2019
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Jayex have been trading continuously since 1978, delivering innovative workflow improvement and patient experience solutions to over 6,500 NHS customers. Core solutions include:

Patient self-service

Quick & easy patient check-in, contact and demographic data review, data capture & updating, inbound and outbound surveys.

Content in 47 + languages, overcome equality and diversity barriers, deliver real patient choice.

Display average waiting times and number patients waiting, show real time appointment tracking for staff.

On screen consent feature for follow-up.

Configurable rules on early or late patient arrival, set rules to manage non-UK residents or younger patients.

Patient facing surveys

Enlighten E4 surveys can be managed locally, or hosted centrally.

Professionally presented & easy to use as part of the check-in process

Patient experience questionnaires, such as the Friends & Family test, GP National Survey etc.

Built-in analytics allow quick identification of concerns raised and enables a proactive response in real time.

Surveys can be exported, translated & shared and are available for all touch screen kiosks, or via browser for smart phones, tablets, PC’s or laptops.

Patient calling & information systems

Content management solution  to deliver public health messaging, improving service adoption, and  focussing attention on practice information & long term health self-management.

The built-in scheduler is ideal to manage central or local campaigns or target messages for specific clinics.

Network to create small or large information hubs, with mixed local and central management.

Lowest power consumption in class with approximately 1/10th of the power used by a regular PC.

Extensive library with a variety of NHS designs and layouts.  .

Direct access to NHS Choices 900 – 1000 video library

Digital library store “Med-Extranet” with 300 + posters and videos with regular patient-targeted information published free to licenced users

Support for PowerPoint or Word docs (converted), HTML, RSS, U-Tube Video, full or split screen, local and national traffic, weather & news feeds.  Integration to other data feeds available.  All languages using TTF can be supported.

  • Calling directly from the GP appointment list and displayed (with an audio alert or natural speech) on waiting room screens.
  • Configurable speech dictionary
  • Choice of audio alerts
  • Call full or part screen
  • Configurable call duration
  • Configurable number of concurrent calls to show
  • Configurable call colour
  • Up to 4 practices can be connected to a single player

Visit for more information or call 020 8838 6222