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Wednesday 21 August 2019
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General Practice Improvement Programme

General Practice Improvement Programme (GPIP) is a new diverse improvement programme tailored specifically to General Practitioners in order to create headspace for practices working their way through current and future pressures. With KM&T’s commitment to creating sustainable change and empowering individuals, GPIP provides Clinical Commissioning Groups (CCGs) with a practical way of demonstrating value to practice members.

Working along alongside wdid (Ward Downham Improvement Design) KM&T have developed a clear 12 step programme. How the General Practice Programme helps:




The team at GPIP recognise the great pressures under which practice staff operate. 

·         Increasing activity caused by ageing population groups                                         

·         Greater complexity of patients

·         Increasing scrutiny

·         Rising patient expectations 

·         Tightening budgets

How it works?

GPIP provides on-site expert coaching in five areas. The work areas have been designed to help make real and sustainable changes within your practice. 

Chasing the tail

Training in a structured MDT meeting format (and data collection) that uses a structured problem solving approach to identify interventions for high volume users or ‘frequent flyers’. These meetings, held bi-weekly, help you to release capacity. 

Effective emails & meetings management

Introduction of structured techniques for individuals (email management) and teams (meetings management) helps ensure your time is not wasted and your communication is clear. 

Workforce planning

The use of pragmatic planning techniques ensures the correct planning of your staff at year, month and day level. 

Consistency of approach

For high volume conditions, facilitating discussion and decision making between clinicians in your practice, enables you to form common approaches, so reducing (but not absolutely removing). 

Work plan organisation

Using workplace organisation techniques such as 5S, transform your reception and back office areas using visual management techniques. 

For more information about these five areas including further information on GPIP and how it could benefit your practice, visit the website at: or contact us directly at:

Tel: +44 (0)24 7623 6275