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Wednesday 19 June 2019
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BDR Group

BDR Voice & Data Solutions have been providing IT & communications solutions across the UK since 1991. During this time we have developed an extensive portfolio of industry leading systems that can be applied across the healthcare sector.

We will work with you to identify a solution that best fits your practice’s specific requirements with an emphasis on; reducing operating costs, increased patient satisfaction, improved business efficiencies and increased productivity.

We understand that as patient numbers increase the need to better manage your communications also increases. The pressures that can be applied to practice staff at peak times dictate that your IT & telephony systems must support practice intelligent applications that can supplement the services that your practice currently provides.

All of BDR’s communications solutions are supported by dedicated account management, 24/7 technical support and 25 years of experience.

Supporting you…

As technology evolves, the methods by which people can contact you increases. Managing these communications channels whilst dealing with patients coming in and out of your practice can be tricky.

Our custom built systems are created with you in mind. Our solutions architects will conduct a brief systems analysis and identify where you could improve upon your existing communications.

BDR are able to implement a range of value added applications that can further enhance the communications experience. They include, but are not limited to;

  • Call recording (for medico-legal purposes, staff training, and audit)
  • Call holding (call holding stats plus patient is aware of hold status)
  • Audio conferencing (allows collaboration between remote practice staff)
  • Screen popping (see who is calling & access records prior to pick up)
  • Hot desking (dial in to any extension from any location for increased flexibility)
  • Data capture (automatic system updates)
  • Auto messaging (make you patients aware of forthcoming appointments)

To find out more about our extensive range of IT & communications solutions please contact us on free phone: 0800 975 3000 or email us at:

Too find out more about BDR Voice & Data Solutions you can watch our corporate video below