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Sunday 19 November 2017

Elaine Guy

Elaine is an independent primary care training and development consultant, and was recently elected President of AMSPAR,. Previously she was a practice manager.

Articles by this author

Thu 1 March
Thu 1 March
“Do you have a minute for a quick word? I was just wondering what your thoughts were on consultations …” Even at this early time of the year, the Department of Health has already launched a small glut of public consultations. Such events can be valuable, but if dissenting and informed voices are sidelined from these debates, do they really reflect general opinion?
Mon 1 January
Mon 1 January
The year ahead will see the introduction of several government initiatives focusing on the education and training of young people. There are campaigns directly aimed at improving the health of young people and, perhaps more significantly, the introduction of a new diploma for 14–19-year-olds seems likely to open up increased educational opportunities in the healthcare sector
Fri 1 December
Fri 1 December
The trend of smaller GP practices upsizing to form large health centres is set to increase, as the government plans to provide additional services in primary care. But could this move, and the subsequent involvement of the private sector, threaten the relationship patients have with their local practices? And won’t reducing the number of practices also mean a reduction in practice staff?
Thu 31 August
Thu 31 August
All too often, angry and demanding patients or their companions cross the line into unacceptable behaviour and physical aggression. Practice staff should not have to put up with this; nor do they need to. By reporting any incidents of violence to the NHS Security Management Service, practice staff can help to prosecute aggressors and demonstrate that such violence will not be tolerated
Wed 31 May
Wed 31 May
Politicians have recently been falling over themselves to gain political capital from the NHS, whether telling us we’ve never had it so good or decrying the state of the healthcare system. The shadow health secretary has even suggested cutting the number of NHS management staff. But such staff are more important now than ever – managers are essential to the very functioning of the NHS
Wed 1 March
Wed 1 March
With so many tasks to attend to, practice managers may be forgiven for believing they might struggle to find time to follow a CPD programme. But by keeping managers up-to-date with a changing workplace, developing transferable skills and ensuring the highest competence, such programmes provide considerable benefits …
Thu 1 December
Thu 1 December
Practice managers face an even greater workload in the light of the constant change in the NHS and the consequent challenges bearing down on primary care organisation and delivery of care. But these challenges are also opportunities, and with the right education and training PMs should embrace them and raise the standard …