There have been close to 22 "serious incidents" and two possible deaths linked to the roll-out of non-urgent emergency number NHS 111.
One case involved a patient in the West Midlands who died unexpectedly after calls to the non-urgent care line went unanswered, and poor advice being given.
NHS England announced a review of the model used to roll out NHS 111 late last week, and will “consider if the current model needs revising”.
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