This site is intended for health professionals only
Sunday 18 August 2019
ManagementZone

Best Practice

Share |

Personal Practice

How to handle the reputation of your practice in ten steps

Thursday 18th July 2019

Virginia Patania explains how the entire workforce can come together to look after your practice’s reputation
 
In general practice, reputations don’t always match what’s being delivered. There can be grinding 2.5-star reviews for GP surgeries on the NHS website (formerly NHS Choices) and seemingly negative Healthwatch reports for what, in reality, is reliable clinical care. This can be a demoralising drag.

Yet it also means you can improve...