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Saturday 23 February 2019
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Patients

All the latest articles, news and reports on Patients
Key topics include: Patient surveys, Expert patient programmes, Primary care awards, Patient information, Patient participation groups
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Patients

CQC: patients should complain to trigger health and social care improvements

Tuesday 19th February 2019

Patients and carers should not be afraid to complain about the care they receive as it can help the health and social care sector improve, the CQC has said.
 
Over a third (37%) of respondents to a CQC survey said they did not raise concerns as they felt that ‘nothing would change as a result’.
 
The findings are part of research released by the CQC today, which saw the organisation survey 2,002 people in England who accessed private or NHS...

Fri, 1 Dec 2006
When relocating to new premises, Dr Gillian Rice’s practice took the opportunity to commission works of art to incorporate into the new surgery’s design. As Dr Rice reveals, not only did this help to improve the look of the building and make it a more welcoming environment, but it also had a positive effect on the wellbeing of patients and staff …
Thu, 31 Aug 2006
The Expert Patients Programme (EPP) is a training course that promotes the self- management of patients with long-term health conditions. Sonia Clark contends that, while the EPP’s positive concept should be taken up by more practices, the course’s title might lead some to believe “expert” refers to a specialist medical knowledge, rather than experience of living with a disease …
Wed, 31 May 2006
A new breed of healthcare professional, called a medical care practitioner, is likely to feature in the multidisciplinary general practice of the future. This Management in Practice report looks at this new role, currently being developed in the UK, which is modelled on the North American physician assistant, who is trained to diagnose, manage and treat illnesses under the supervision of a doctor
Wed, 1 Mar 2006
Patient participation in GP surgeries is not new. The first patient participation groups (PPGs) began in both England and Wales in the early 1970s, long before central government started the promotion and development of the concept of patient and public involvement. NAPP’s Danny Daniels has the lowdown …
Thu, 1 Dec 2005
The way we view our patients is a vital key to success within 21st-century primary care ...