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Sunday 17 February 2019
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GPs must email patients instead of sending letters, says Hancock

Friday 15th February 2019

GPs must send patients emails rather than letters, says health secretary Matt Hancock.

Speaking at an NHS England conference on Wednesday, Mr Hancock said email must replace letters, arguing they are just as secure but also cheaper than communicating through paper and fax machines.

Clinicians should email patients directly with appointment information to reduce delays and cut wastage, he said.

This comes as part of the health secretary's digital vision for the NHS...

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