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Monday 16 July 2018
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Latest News

GP Team of the Year: ‘Our access system has revolutionised the patients’ experience’

Friday 13th July 2018

Richmond Road Medical Centre, recognised at last year’s General Practice Awards, has transformed services for its patients in Hackney, east London. Rachel Carter reports. 
 
In 2016, the team at Richmond Road Medical Centre (RRMC) in Hackney, east London, knew that without ‘drastic change’ their practice risked going under.
 
As a small practice with just 3,770 patients, an influx of young adults with particular...

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