This site is intended for health professionals only
Monday 25 March 2019
ManagementZone

IT

All the latest articles, news and reports on IT
Key topics include: IT systems, Choose and Book, Patient records, Data validation, Electronic Transfer of Prescriptions (ETP), Informatics
Share |

IT

How our practice cut average appointment waiting times from two weeks to two days

Friday 22nd February 2019

Stratford Village Surgery in East London, which cares for around 10,000 patients, used to struggle to meet demand and its patients were sometimes waiting for over two weeks to be seen.
 
However, after introducing a new online triage system, the surgery managed to reduce average waiting times for appointments from two weeks to two days.
 
GP and medical director at Stratford Village Surgery Dr Bhupinder Kohli tells Management in Practice how they achieved...

Fri, 19 Jun 2009
Warning: thieves may be operating in your area, says Tom Brownlie. Though you cannot always prevent crime, it does pay to remain vigilant …
Wed, 17 Jun 2009
Information about NHS services is not getting through to certain sections of the British public, according to a report
Thu, 28 May 2009
Public sector organisations have made savings of up to 29% through the use of online auctions, according to a government body
Tue, 26 May 2009
Government confirms tens of thousands of medical records have been lost by the NHS after 140 security breaches
Tue, 19 May 2009
Childcare professionals can now access the details of every youngster in England using a controversial government database
Mon, 20 Apr 2009
Our undercover practice manager needed a foolhardy resolve to get through the 1 April this year
Thu, 16 Apr 2009
One in four doctors have treated patients for the side-effects of fake medicines bought over the internet, a poll by GP newspaper has found