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Sunday 19 November 2017
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All the latest articles, news and reports on HR
Key topics include: Employment law, Staff management, Locum GPs, Agenda for Change, Healthcare assistants
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How to avoid race discrimination claims

Monday 30th October 2017

Prevention is better than cure – so what can you do to avoid race discrimination, and how can you handle any claims that you do receive? Joanna Alexiou explains

Race discrimination is unfortunately very prevalent in general practice. Colour, nationality, national origin and ethnic origin (which can sometimes include religion [1]) are the four different and often intertwining elements within the protected characteristic of race under the Equality Act 2010. There...

Thu, 31 Aug 2006
Over the last decade, fire regulations have been renewed and amended. So, in a bid to streamline fire regulations, one common piece of legislation will be introduced on 1 October 2006: The Regulatory Reform (Fire Safety) Order 2005. Wendy Garcarz outlines what practices need to know about this new fire safety legislation, and the steps you need to take to implement it
Thu, 31 Aug 2006
As the first port of call for often anxious or disgruntled patients, the practice receptionist has a demanding role. The need to keep things running smoothly can be a challenge when faced with high appointment requests, noisy waiting rooms and a barrage of enquiries. Pat Pinchess shares her view of general practice, and reveals how she manages to get a good reception …
Thu, 31 Aug 2006
Before launching a new career as a general practice manager, Carl Beard ran a healthcare practice in the Royal Air Force (RAF). He reveals the differences between the two environments, and how he coped with the change from a military to a civilian setting
Thu, 31 Aug 2006
The professional education of practice managers is in a muddle, argues Allan Hildon. There has been inconsistent advice over training, and ill-matched educational products continue to be offered. Yet recent initiatives, such as the 2003 competency framework, have presented an opportunity for a new, coherent approach to practice management training and education
Wed, 31 May 2006
With new NHS IT initiatives and the increase of paperless surgeries, computers are more essential than ever to today’s practices. So it’s vital that IT staff are on hand to remedy any computer problems that may arise. But as Simon Wright illustrates, efforts should be made to ensure data security is not compromised by the accessibility of computer records
Wed, 31 May 2006
The advent of digital technology has meant that typing up dictated referral letters from GPs no longer need involve searching for lost cassettes and grappling with tape. Dr Peter Crouch assesses the value of dictation devices for practice managers who may be considering adopting a digital transcription system for their surgery
Wed, 31 May 2006
A new breed of healthcare professional, called a medical care practitioner, is likely to feature in the multidisciplinary general practice of the future. This Management in Practice report looks at this new role, currently being developed in the UK, which is modelled on the North American physician assistant, who is trained to diagnose, manage and treat illnesses under the supervision of a doctor