Management in Practice - Patient Services, All the latest articles, news and reports on Patient Services Key topics include: Patient surveys, Expert patient programmes, Primary care awards, Patient information, Patient participation groups

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Management Zone: Patient Services

All the latest articles, news and reports on Patient Services
Key topics include: Patient surveys, Expert patient programmes, Primary care awards, Patient information, Patient participation groups

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Wed 2 May

GPs urged to check nurse registration
Leading GP organisations have teamed up with nursing regulator the Nursing and Midwifery Council(NMC).

Fri 13 Apr

GPs urged to go 'back to basics' to control demand
Practice staff stand accused of being disconnected from the level of patient demand

Thu 12 Apr

Majority of patients 'happy' with GP practice
A ‘friendly’ GP is top of the list in things patients look for when choosing a surgery besides medical expertise, a...

Thu 29 Mar

Integration for better health: lessons from Europe
Late last year, healthcare managers across Europe shared ways of improving integration across primary and secondary care, and a...

Thu 29 Mar

Straight-talking for success
The winner of the Practice Manager of the Year Award 2011 explains the background behind her team’s impressive project to...

Thu 29 Mar

Vine time
Russell Vine is the new chair of the national Practice Management Network, which brings together key associations to support the...

Mon 26 Mar

NI GP-led triage model in 'conceptual stage'
EXCLUSIVE A planned remodel of healthcare in Northern Ireland could result in patient safety risks, a practice manager has warned

Mon 26 Mar

Patient care 'worsened' under integrated care pilots
Patients found no improvement in their care under a DH-led integrated care pilot programme, a report has claimed

Tue 13 Mar

Managing expectations
How can PMs engage with the public to ensure the NHS has a future, asks Josiane Wadey

Fri 17 Feb

BMA urges 'flexible' rollout of NHS 111
BMA wants "flexible" deadline for the new non-urgent NHS phone number to avoid risks to patient care

Wed 15 Feb

Size 'crucial', claims chair of largest CCG
Dr Simon Hambling confident his 855,000-patient CCG can deliver the same level of care as a CCG a quarter of its size

Wed 1 Feb

Practices seeing more patients with depression
Money worries believed to be exacerbating existing medical conditions among patients

Tue 31 Jan

Heads in the QOF?
Incentive schemes have left practice managers unable to focus on the present, says Val Hempsey

Tue 17 Jan

Practices offered cash to refer patients to telehealth
The biggest PCT telehealth project in England has been hampered by GP reluctance to use the equipment

Mon 16 Jan

Productive attitudes
The latest in a series of NHS efficiency-realising initiatives has been piloted across the UK. Several practice managers share...

Mon 16 Jan

Care and contracts
GP provision for nursing and residential homes can cause confusion – just what are the contractual requirements and when...

Mon 16 Jan

Sometimes the patient knows best
The new directed enhanced service for patient involvement is an opportunity to enhance links and services, but practices will...

Fri 13 Jan

A patient manager’s perspective
Shrewsbury Practice Manager Tony Marriott’s experience of living with a long-term condition has not only given him an...

Thu 5 Jan

Integrated care must be a priority, says report
Integration should receive same priority as waiting time reductions, report claims

Fri 16 Dec

GP Patient Survey reveals majority are satisfied
Government survey shows hugely positive patient experiences but also suggests confidentiality concerns

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